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Optimization of Hospital Property Service Quality Management Based on SERVQUAL Model

• Authors : Youli Wang; Yubin Zhang; Anrong Fu

Subjects: public hospitals; servqual model; evaluation index system

• Source: Sterile Supply, Vol 4, Iss 3, Pp 198-216 (2025)

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Methodology for assessing the organizational system of service quality management

• Authors : A. I. Lesnikov; E. A. Popodko; A. A. Popodko

Subjects: service quality; quality indicators; quality assessment methodology

• Source: Интеллект. Инновации. Инвестиции, Vol 4, Pp 67-79 (2025)

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Progress research on the application of patient journey mapping in patients' experience and nursing service quality management

• Authors : SU Xuan; CHENG Qiaomei; ZHANG Yu

Subjects: patient journey mapping; patient experience; nursing

• Source: Huli yanjiu, Vol 39, Pp 2645-2650 (2025)

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Applying the IPA Model and Diagonal Line in Service Quality Management: A Case Study of the Training Services at Ho Chi Minh City University of Technology and Education

• Authors : Van Thanh Thi Nguyen; Long Chau Thi Nguyen; Thoa Thi Le

Subjects: Finance; HG1-9999; Commerce

• Source: Tạp chí Phát triển và Hội nhập, Iss 82, Pp 53-60 (2025)

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SERVICE QUALITY MANAGEMENT IN FOOD ESTABLISHMENTS: MODERN TRENDS AND CHALLENGES

Subjects: service; quality of service; catering establishments

• Source: Economies' Horizons; No. 3(32) (2025): Economies’ Horizons; 108-115; 108-115; 2616-5236; 2522-9273

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Systém řízení kvality služeb poskytovaných cestujícím PID

• Authors : Lejsková, Pavla; Vančura, Pavel Edvard; Krulík, Pavel

Subjects: cestující; kvalita služeb; PID

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The Role of Service Quality Management in Students' Re-Enrollment

• Authors : Sugilar (ORCID 0000-0003-3037-2158)

Subjects: Enrollment Influences; College Students; Student College RelationshipIndonesia

• Source: Turkish Online Journal of Distance Education. Jan 2020 21(1):45-56.12

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Comparison between Public and Private Secondary Schools Regarding Service Quality Management and Its Effect on Students' Satisfaction in Pakistan

• Authors : Jabbar, Muhammad Nave; Hashmi, Muhammad Aamir; Ashraf, Maleeha

Subjects: Foreign Countries; Public Schools; Private SchoolsPakistan

• Source: Bulletin of Education and Research. Aug 2019 41(2):27-40.14

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A Fuzzy Decision Support System for Medical Service Quality Management in Hospitals

• Authors : Hongrui Cui; Qingli Tan

Subjects: Fuzzy decision support system; Hospital management; Medical services

• Source: International Journal of Computational Intelligence Systems, Vol 18, Iss 1, Pp 1-24 (2025)

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Beyond SERVQUAL: Culturally Sensitive Approach for Optimizing School Service Quality Management

• Authors : Lilis Kholisoh Nuryani

Subjects: servqual, customer experience, cultural diversity; Special aspects of education; LC8-6691

• Source: Al-Tanzim: Jurnal Manajemen Pendidikan Islam, Vol 8, Iss 4, Pp 1388-1404 (2024)

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