Quality of health care for HIV patients: health professionals' view

MISC 2017-09-14T07:57:21Z 2017-09-14T07:57:21Z 2016

Objective: To evaluate the quality of care provided for people with HIV/AIDS at the Reference Center for the treatment of AIDS in Natal-RN, in the health professionals’ perspective. Methods: Evaluative and quantitative research conducted in a public hospital in Natal/RN, from August 2010 to July 2011, through structured interviews with professionals who provide care for people with HIV. Results: The evaluation of the service was considered satisfactory by 58.8% of respondents, standing on nine indicators: support offered by the service, convenience of service hours, host, provided guidance on treatment, timeliness of health professionals, availability of antiretroviral drugs, availability of laboratory tests, professional/user relationship and ease of access to service. Conclusion: There was no significant difference in satisfaction with the indicators: punctuality of professionals, convenience of service timetables and availability of laboratory tests.

Medizin und Gesundheit; Medicine and health; Acquired Immune Deficiency Syndrome; Assessment of Health Services; Medizin, Sozialmedizin; Medicine, Social Medicine; AIDS; Gesundheitsversorgung; Patient; Zufriedenheit; ambulante Versorgung; Gesundheitsfürsorge; Qualität; Brasilien; Südamerika; health care; patient; satisfaction; outpatient care; health care services; quality; Brazil; South America; Zeitschriftenartikel; journal article

Open access content. Open access content
Creative Commons - Namensnennung, Nicht-kommerz. 4.0
Creative Commons - Attribution-NonCommercial 4.0
Grüner Verlag
Green Publisher

DEGES oai:gesis.izsoz.de:document/53527
2175-5361
urn:nbn:de:0168-ssoar-53527-3
https://doi.org/10.9789/2175-5361.2016.v8i4.5068-5073
1015624196

LEIBNIZ INST FOR THE SOCIAL SCIS GESIS
From OAIster®, provided by the OCLC Cooperative.

edsoai.on1015624196