Small Business Crisis Management Against a Backdrop of Risk of Losses Incurred due to Extraordinary Events

The aim of this paper is to evaluate the behavior of small and medium-sized enterprises against a backdrop of the risk of extraordinary events and to present the key actions to allow business continuity in the present environment. To meet the study objective, a mixed research methodology was applied. The case study was conducted on the basis of case files of the District Court in a damages action for a loss of profit brought by a small enterprise owner. The financial analysis comprised records filed in the claim for damages and was aimed to illustrate the consequences following from owner’s exclusion from business activities and to examine the compliance of the contents of the above documents with the concepts of management and quality sciences. The court proceedings, along a literature review, were used in the process of conclusion-making with the application of techniques of deduction to produce a general model of reference for proceedings regarding extraordinary events in the operation of small and medium enterprises. One of the more significant findings to emerge from this study is that the provision of business continuity conditioned, among other things, by revenues, requires solutions regarding procedures of extraordinary occurrence risk management.