Barriers and Enablers of Water Conservation in Formal Residential Households in Cape Town, South Africa

In recent years, climate change has caused great changes in weather patterns such as extreme changes in rainfall leading to prolonged drought. Rapid urbanization has led to more than half of the world's population living in urban centres, and the growing urban population must share increasing scarcity of water, exacerbated by climate change. Thus, climate change and urbanization has contributed to the emergence of more water-stressed cities. This thesis is concerned with water conservation as a method of adaptation to an urban water crisis. It looks into the water crisis in the City of Cape Town that took place during 2015-2017. The severe water crisis has been attributed to prolonged drought, rapid population growth, reliance on six-rain-fed dams to provide 95% of the city's water supply, and excessively high water use by formal residential households. The City of Cape Town took various measures to manage both the demand and the supply of water in order to alleviate the stress caused by the water scarcity. From January 2016, a public education campaign was paired with progressively increased water restrictions. However, despite the growing water restrictions and the worsening of the water crisis, Capetonians did not reduce water consumption enough. Against this background, this thesis aims at gaining a nuanced understanding of the barriers and enablers to water conservation amongst residents in formal residential households in the City of Cape Town. The study focuses on formal residential households because the residents use 65% of the total municipal water supply. Data collection was carried out primarily in the Southern and Northern suburbs and consisted of in-depth interviews with 44 respondents using a semi-structured interview guide about daily water conservation as well as perceptions of the water crisis and of their role in mitigating the water crisis. The data analysis involved development of a coding system and identification of three categories of water savers amongst the highest, the lowest, and the ...