User perspectives on outreach opioid substitution treatment among street-entrenched people who use drugs in Denmark

Background The COVID-19 pandemic had many serious consequences for vulnerable populations, but it also gave rise to innovations and changes of established ways of providing services for such populations. In Copenhagen, Denmark outreach opioid agonist therapy (OAT) was such an innovation. Methods Based on qualitative interviews with 15 individuals who received outreach OAT this article describes this new service and presents OAT clients’ experiences of previous OAT and outreach OAT. Analytically the article draws on literature about people who use drugs’ experiences of barriers when wanting to access drug treatment and other services. Results The participants had experienced significant systemic and social barriers in relation to outreach OAT. Outreach OAT helped to minimize both types of barriers. It also created new opportunities for providing care because treatment took place in participants’ own environments. Conclusion Outreach OAT has the potential to minimize treatment barriers for some of the most vulnerable people who use drugs. It is however also important to review and possibly change system design, guidelines, and practices of the existing system to better accommodate the program to the needs of vulnerable people.