'A Tale of Two Cities'.

Jovita Woodrich, volunteer-services directorat Volunteer Florida, says smart volunteer leaderstoday are designing opportunities that appeal to anew generation. Jennifer Bennett, director of education andtraining at VolunteerMatch, a nonprofit that helpsother organizations recruit volunteers, says charitiesthat made few efforts to remain connectedto volunteers in 2020 and 2021 will spend yearsrebuilding volunteer programs. Charities that laid off volunteer managers anddidn't have a strategy for keeping the communicationlines open with volunteers are back tostarting from scratch." LEADING Some volunteer programs lapsed during the pandemic;others adapted and thrived. [Extracted from the article]