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Cloud-Based Contact Centers: The Sky's the Limit.

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  • معلومة اضافية
    • الموضوع:
      UNITED States
    • نبذة مختصرة :
      The article discusses the increasing number of cloud-based contact center infrastructure in the U.S. and Great Britain. Information about the strong interests of cloud-based solutions in Germany, Japan and China, is provided. It also highlights the impact of carriers/network service providers (NSPs) to enhance the financial performance of cloud computing sector.