نتائج البحث

Effectiveness of IT Service Management Capability: Value Co-Creation and Value Facilitation Mechanisms.

• Authors : Winkler, Till J. (AUTHOR); Wulf, Jochen (AUTHOR)

Subjects: CUSTOMER cocreation; INFORMATION technology management; VALUE creation

• Source: Journal of Management Information Systems. 2020, Vol. 37 Issue 2, p639-675. 37p. 8 Charts.

تفاصيل العنوان

Effectiveness of IT Service Management Capability: Value Co-Creation and Value Facilitation Mechanisms.

• Authors : Winkler, Till J.; Wulf, Jochen

Subjects: CUSTOMER cocreation; INFORMATION technology management; VALUE creation

• Source: Journal of Management Information Systems. 2019, Vol. 36 Issue 2, p639-675. 37p. 8 Charts.

تفاصيل العنوان

VALUE FACILITATION, VALUE IN USE AND CUSTOMER SATISFACTION AS DETERMINANTS OF THE REPURCHASE INTENTION IN THE CONTEXT A HIGHER EDUCATION INSTITUTION ; Facilitação de Valor, Valor de Uso e Satisfação de Clientes como Determinantes da Intenção de Recompra no Contexto de uma Instituição de Ensino Superior

• Authors : Milan, Gabriel Sperandio; Cunha, Lidiane Campos da; Eberle, Luciene

Subjects: Value Facilitation. Value in Use. Customer Satisfaction. Repurchase Intention. Educational Services; Facilitação de Valor. Valor de Uso. Satisfação de Clientes. Intenção de Recompra. Serviços Educacionais

• Source: Desenvolvimento em Questão; v. 17 n. 49 (2019): out./dez; 367-385 ; 2237-6453

تفاصيل العنوان

Effectiveness of IT Service Management Capability: Value Co-Creation and Value Facilitation Mechanisms

• Authors : Jochen Wulf; Till J. Winkler

Subjects: Information management; Information technology service management (ITSM); Information Systems and Management

• Source: Journal of Management Information Systems. 36:639-675

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Value Facilitation as Antecedent of Service Provider Profitability.

• Authors : Herzfeldt, Alexander Bogislav¹; Rastorguev, Eugenia¹; Ertl, Christoph¹

• Source: International Journal of Service Science, Management, Engineering & Technology. Oct-Dec2016, Vol. 7 Issue 4, p63-76. 14p.

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Value Facilitation as Antecedent of Service Provider Profitability

• Authors : Eugenia Rastorguev; Christoph Ertl; Alexander Herzfeldt

Subjects: 020203 distributed computing; Multidisciplinary; General Computer Science

• Source: International Journal of Service Science, Management, Engineering, and Technology. 7:63-76

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Hindering value facilitation and relational marketing practices ; Entorpeciendo la facilitación de valor y las prácticas de marketing relacional

• Authors : Giraldo Olivares, Mario; Naranjo Del Giudice, Oscar; Naranjo Arango, Rodrigo

Subjects: Uso de Poder; Co-creación de Valor; Ecosistema de Servicio

• Source: Opcion, Volume 34, Issue Special Issue 18, 2018, Pages 1691-1714 ; https://produccioncientificaluz.org/index.php/opcion/article/view/23990

تفاصيل العنوان

Understanding the perceptions of value facilitation among experts from Finnish B2B health-tech startup companies

• Authors : Mikkola, Thaís;

Subjects: Marketing

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Facilitação de Valor, Valor de Uso e Satisfação de Clientes como Determinantes da Intenção de Recompra no Contexto de uma Instituição de Ensino Superior

• Authors : Gabriel Sperandio Milan; Lidiane Campos da Cunha; Luciene Eberle

Subjects: value facilitation; value in use; customer satisfaction

• Source: Desenvolvimento em Questão, Vol 17, Iss 49, Pp 367-385 (2019)

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Going beyond the service exchange: Investigating an engagement platform for customer learning

• Authors : Leroi-Werelds, Sara; Streukens, Sandra

Subjects: engagement platforms; value facilitation; customer learning

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