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Customer Service Training in Academic Libraries.

• Authors : Plummer, Elizabeth L.

Subjects: Academic Libraries; Higher Education; Improvement ProgramsOhio

• Source: 75

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Saying what we will do, and doing what we say: Implementing a customer service plan.

• Authors : Wehmeyer, Susan; Auchter, Dorothy

• Source: Journal of Academic Librarianship. May96, Vol. 22 Issue 3, p173. 8p.

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Patient callback program: a quality improvement, customer service, and marketing tool.

• Authors : Gombeski WR Jr; Cleveland Clinic Foundation, OH.; Miller PJ

Subjects: Hospital-Patient Relations* ; Patient Discharge*; Continuity of Patient Care/Continuity of Patient Care/Continuity of Patient Care/*organization & administration

• Source: Journal of health care marketing [J Health Care Mark] 1993 Fall; Vol. 13 (3), pp. 60-5.Publisher: American Marketing Association Country of Publication: United States NLM ID: 9875249 Publication Model: Print Cited Medium: Print ISSN:

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Don Boehm named 2019 Ohio Certified Crop Adviser of Year.

Subjects: *CROPS; *CUSTOMER service management; *PEST controlOHIO

• Source: Corn & Soybean Digest Exclusive Insight. 4/2/2019, pN.PAG-N.PAG. 1p.

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What Exactly Is Proactive Reference? The Columbus Metropolitan Library System Tells Its Story: SoFar….

• Authors : Korenowsky, Christopher¹

• Source: Public Library Quarterly. 2005, Vol. 24 Issue 3, p51-61. 11p.

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Franchising with a twist: Hot Dog Shoppe's strategies for success.

Subjects: *BUSINESS planning; *SUCCESSVENICE (Italy); FLORIDA; OHIO

• Source: QSRweb.com. 1/15/2024, pN.PAG-N.PAG. 1p.

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HOTLINE ENHANCES CUSTOMER SERVICE.

• Authors : McLaughlin, Debbie

• Source: Parks & Recreation. Sep2003, Vol. 38 Issue 9, p104-104. 2/3p.

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Forming the basis for customer service.

Subjects: *ELECTRONIC commerce; *INFORMATION technologyOHIO; COLUMBUS (Ohio); UNITED StatesABBOTT Foods Inc.

• Source: ID. Sep2001, Vol. 37 Issue 9, p54. 3p. 2 Color Photographs.

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Spinnaker Coating Sticks With Customer Service.

• Authors : KATZ, JONATHAN

• Source: Industry Week (IW). Oct2012, Vol. 261 Issue 10, p50-50. 2/3p. 1 Black and White Photograph.

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Van Dorn turns to tech for customer service.

• Authors : Bregar, Bill

Subjects: PLASTICS industriesOHIO; STRONGSVILLE (Ohio); UNITED StatesVAN Dorn Demag Corp.

• Source: Crain's Cleveland Business; 03/19/2001, Vol. 22 Issue 12, p22, 1/3p

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