نتائج البحث

Taking the Chat out of Chatbot? Collecting User Reviews with Chatbots and Web Forms.

• Authors : Sachdeva, Agrim (AUTHOR); Kim, Antino (AUTHOR); Dennis, Alan R. (AUTHOR)

Subjects: CHATBOTS; SATISFACTION; USER experience

• Source: Journal of Management Information Systems. 2024, Vol. 41 Issue 1, p146-177. 32p.

تفاصيل العنوان

Exploring Passengers' Emotions and Satisfaction: A Comparative Analysis of Airport and Railway Station through Online Reviews.

• Authors : Song, Rui¹ (AUTHOR) ; Shi, Wen¹ (AUTHOR) ; Qin, Wanyi¹ (AUTHOR)

Subjects: *SATISFACTION; *CONSUMERS' reviews; *SUSTAINABLE urban developmentCHANGSHA (Hunan Sheng, China)

• Source: Sustainability (2071-1050). Mar2024, Vol. 16 Issue 5, p2108. 21p.

تفاصيل العنوان

Unfolding visitor experiences at music festivals through online reviews.

• Authors : Stoleriu, Oana Mihaela¹; Ibanescu, Bogdan-Constantin¹ ; Caciula, Marina Madalina¹

• Source: Eastern Journal of European Studies. 2023 Special Issue, Vol. 14, p96-115. 20p.

تفاصيل العنوان

Using Online Customer Reviews to Understand Customers' Experience and Satisfaction with Integrated Resorts.

• Authors : Yu, Jun¹ (AUTHOR) ; Zhang, Xiaobin² (AUTHOR) ; Kim, Hak-Seon^1,3 (AUTHOR)

Subjects: *CUSTOMER experience; *QUALITY of service; *SATISFACTION

• Source: Sustainability (2071-1050). Sep2023, Vol. 15 Issue 17, p13049. 14p.

تفاصيل العنوان

MINING MEANING FROM ONLINE HOTEL REVIEWS: IDENTIFICATION OF DETERMINANTS OF (DIS-) SATISFACTION USING LATENT DIRICHLET ALLOCATION.

• Authors : Tepavčević, Jelena¹ ; Dubover, Denis A.² ; Nikolić, Gojko³

• Source: Journal of the Geographical Institute 'Jovan Cvijić' SASA. 2023, Vol. 73 Issue 3, p339-354. 16p.

تفاصيل العنوان

Grey-Markov model of user demands prediction based on online reviews.

• Authors : Zhang, Na¹ (AUTHOR); Qin, Ling¹ (AUTHOR); Yu, Ping¹ (AUTHOR)

• Source: Journal of Engineering Design. Jul2023, Vol. 34 Issue 7, p487-521. 35p. 7 Diagrams, 11 Charts, 6 Graphs.

تفاصيل العنوان

Customer satisfaction evaluation for drugs: A research based on online reviews and PROMETHEE-Ⅱ method.

• Authors : Zhao, Xiangqi¹ (AUTHOR); Gao, Lixiang¹ (AUTHOR); Huang, Zhe^1,2 (AUTHOR)

Subjects: *CUSTOMER satisfaction; *CONSUMERS' reviews; *GASTROINTESTINAL agents

• Source: PLoS ONE. 6/22/2023, Vol. 17 Issue 6, p1-24. 24p.

تفاصيل العنوان

Mining the Influencing Factors and Their Asymmetrical Effects of mHealth Sleep App User Satisfaction From Real-world User-Generated Reviews: Content Analysis and Topic Modeling.

• Authors : Nuo, Mingfu¹ (AUTHOR); Zheng, Shaojiang^2,3 (AUTHOR); Wen, Qinglian⁴ (AUTHOR)

• Source: Journal of Medical Internet Research. 2023, Vol. 25 Issue 1, p1-12. 12p.

تفاصيل العنوان

Factors Affecting Online Infidelity: A Review.

• Authors : Kaya, Mücahit Mustafa¹ ; Şakiroğlu, Mehmet¹

• Source: Current Approaches in Psychiatry / Psikiyatride Guncel Yaklasimlar. 2023, Vol. 15 Issue 1, p29-37. 9p.

تفاصيل العنوان

Wine-experienscape and tourist satisfaction: through the lens of online reviews.

• Authors : Gunasekar, Sangeetha¹ (AUTHOR) ; Das, Payel² (AUTHOR); Dixit, Saurabh Kumar³ (AUTHOR)

Subjects: *SATISFACTION; *CONSUMERS' reviews; *CUSTOMER satisfaction

• Source: Journal of Foodservice Business Research. 2022, Vol. 25 Issue 6, p684-701. 18p.

تفاصيل العنوان