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Superstar customer service : a 31-day plan to improve client relations, lock in new customers, and keep the best ones coming back for more.

• Authors : Conlow, Rick; Watsabaugh, Doug, 1951-

Subjects: Customer services; Customer relations; Electronic books

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Customer service training 101. [electronic resource] : quick and easy techniques that get great results.

• Authors : Evenson, Renee, 1951-; ProQuest (Firm)

Subjects: Customer services; Customer relations; Employees -- Training of

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Powerful phrases for effective customer service. [electronic resource] : over 700 ready-to-use phrases and scripts that really get results.

• Authors : Evenson, Renee, 1951-; ProQuest (Firm)

Subjects: Customer services; Customer services -- Terminology; Customer relations

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A Framework of Customer Service Training Competencies for Proactive Business Recovery in a Post-COVID Era: A Case Study.

• Authors : Abel, Edivaldo¹ ; Pondi, Kepha²

• Source: Pan-African Journal of Education & Social Sciences (PAJES). 2023, Vol. 4 Issue 1, p120-132. 13p.

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@ your service. [electronic resource] : how to attract new customers, increase sales, and grow your business using simple customer service techniques.

• Authors : Eliason, Frank, 1972-; ProQuest (Firm)

Subjects: Customer services; Corporate culture; Customer relations

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People love you. [electronic resource] : the real secret to delivering legendary customer service.

• Authors : Blount, Jeb; ProQuest (Firm)

Subjects: Customer services; Customer relations; Electronic books

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Impact of Information Technology Management Practices on Customer Service.

• Authors : Karimi, Jahangir; Somers, Toni M.; Gupta, Yash P.

Subjects: CUSTOMER relationship management; CUSTOMER services; CUSTOMER satisfaction

• Source: Journal of Management Information Systems. Spring2001, Vol. 17 Issue 4, p125-158. 34p. 2 Diagrams, 9 Charts, 1 Graph.

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IMPROVING LOGISTICS CUSTOMER SERVICE IN SMALL AND MEDIUM MANUFACTURING COMPANIES ; LOGISTINIO KLIENTŲ APTARNAVIMO GERINIMAS MAŽOSE IR VIDUTINĖSE GAMYBOS ĮMONĖSE

• Authors : Narauskaitė, Diana

Subjects: logistinis klientų aptarnavimas; ryšiai su klientais; CRM sistema

• Source: Conference “Young Scientist 2023”; Conference Proceedings “Young Scientist 2023”; 95-100 ; Konferencija „Jaunasis mokslininkas 2023“; Konferencijos straipsnių rinkinys “Jaunasis

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Measuring customer service: A case study of Dubai International Airport.

• Authors : GUPTA, AMAN¹ ; ARIF, MOHAMMED²; WILLIAMS, ALED³

• Source: Journal of Airport Management. Autumn2013, Vol. 7 Issue 4, p363-375. 13p.

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Learning from Our Mistakes: Reflections on Customer Service and How to Improve It at the Reference Desk.

• Authors : Saunders, Laura¹ (AUTHOR)

• Source: College & Undergraduate Libraries. Apr-Jun2013, Vol. 20 Issue 2, p144-155. 12p. 1 Graph.

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