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Academic Journal

Covid-19 hotlines, helplines and call centers: a systematic review of characteristics, challenges and lessons learned.

  • Authors : Eslami Jahromi M; Department of Health Information Management, School of Health Management and Information Sciences, Iran University of Medical Sciences, Tehran, Iran.; Ayatollahi H

Subjects: COVID-19*/COVID-19*/COVID-19*/epidemiology ; Hotlines*/Hotlines*/Hotlines*/statistics & numerical data ; Call Centers*/Call Centers*/Call Centers*/organization & administration

  • Source: BMC public health [BMC Public Health] 2024 Apr 28; Vol. 24 (1), pp. 1191. Date of Electronic Publication: 2024 Apr 28.Publisher: BioMed Central Country of Publication: England NLM ID: 100968562 Publication Model: Electronic Cited Medium: Internet ISSN: 1471-2458

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Academic Journal

Exploring the association between consultation themes and suicidal ideation: a gender-stratified analysis of Hangzhou Mental Health Hotline (2014-2023).

  • Authors : Wu D; School of Mental Health and Psychological Sciences, Anhui Medical University, Hefei, 230032, Anhui, China.; Affiliated Mental Health Center & Hangzhou Seventh People's Hospital, Zhejiang University School of Medicine, Hangzhou, 310013, Zhejiang, China.

Subjects: Suicidal Ideation* ; COVID-19*/COVID-19*/COVID-19*/psychology ; COVID-19*/COVID-19*/COVID-19*/epidemiology

  • Source: BMC psychiatry [BMC Psychiatry] 2024 Oct 03; Vol. 24 (1), pp. 650. Date of Electronic Publication: 2024 Oct 03.Publisher: BioMed Central Country of Publication: England NLM ID: 100968559 Publication Model: Electronic Cited Medium: Internet ISSN: 1471-244X

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Academic Journal

Seeking support for abortion care from national hotlines in Canada: Caller characteristics and call outcomes, 2019-2021.

  • Authors : Demont C; Faculty of Health Sciences, University of Ottawa, Ottawa, Ontario, Canada.; Doctoroff J

Subjects: COVID-19*/COVID-19*/COVID-19*/epidemiology ; Abortion, Induced*; Pregnancy

  • Source: Perspectives on sexual and reproductive health [Perspect Sex Reprod Health] 2023 Sep; Vol. 55 (3), pp. 192-199. Date of Electronic Publication: 2023 Jul 24.Publisher: Alan Guttmacher Institute Country of Publication: United States NLM ID: 101140654 Publication Model: Print-Electronic Cited Medium: Internet

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Academic Journal

ViolHelp: results of a pilot study to identify potential warning signs and risk factors for self- and hetero-directed violence in the calls received by the Helplines of the Italian National Institute of Health.

  • Authors : Di Pirchio R; Centro Nazionale Dipendenze e Doping, Istituto Superiore di Sanità, Rome, Italy.; Ghirini S

Subjects: COVID-19*/COVID-19*/COVID-19*/epidemiology ; COVID-19*/COVID-19*/COVID-19*/psychology ; COVID-19*/COVID-19*/COVID-19*/prevention & control

  • Source: Annali dell'Istituto superiore di sanita [Ann Ist Super Sanita] 2024 Apr-Jun; Vol. 60 (2), pp. 154-165.Publisher: Istituto superiore di sanita Country of Publication: Italy NLM ID: 7502520 Publication Model: Print Cited Medium: Internet ISSN:

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Academic Journal

Use of a toll-free call center for COVID-19 response and continuity of essential services during the lockdown, Greater Kampala, Uganda, 2020: a descriptive study.

  • Authors : Katana E; Uganda Public Health Fellowship Program, Ministry of Health, Kampala, Uganda.; Directorate of Public Health and Environment, Kampala Capital City Authority, Kampala Uganda.

Subjects: COVID-19*/COVID-19*/COVID-19*/epidemiology ; COVID-19*/COVID-19*/COVID-19*/prevention & control ; Health Services Accessibility*

  • Source: The Pan African medical journal [Pan Afr Med J] 2024 Mar 26; Vol. 47, pp. 141. Date of Electronic Publication: 2024 Mar 26 (Print Publication: 2024).Publisher: African Field Epidemiology Network Country of Publication: Uganda NLM ID: 101517926 Publication Model: eCollection Cited Medium: Internet

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Academic Journal

"I Called When I Was at My Lowest": Australian Men's Experiences of Crisis Helplines.

  • Authors : Trail K; Orygen, Parkville, VIC 3052, Australia.; Centre for Youth Mental Health, The University of Melbourne, Melbourne, VIC 3010, Australia.

Subjects: COVID-19*/COVID-19*/COVID-19*/epidemiology ; Hotlines*; Australia/Australia/Australia/epidemiology

  • Source: International journal of environmental research and public health [Int J Environ Res Public Health] 2022 Jul 27; Vol. 19 (15). Date of Electronic Publication: 2022 Jul 27.Publisher: MDPI Country of Publication: Switzerland NLM ID: 101238455 Publication Model: Electronic Cited Medium: Internet ISSN: 1660-4601

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Academic Journal

New COVID-19 challenges and response strategies adopted by a national suicide prevention hotline: A qualitative study.

  • Authors : Hwang IT; Department of Occupational Therapy, College of Medicine, National Cheng Kung University, Tainan, Taiwan.; Shaw FF

Subjects: COVID-19*; Humans ; Hotlines

  • Source: Death studies [Death Stud] 2024; Vol. 48 (1), pp. 54-63. Date of Electronic Publication: 2023 Mar 11.Publisher: Taylor and Francis Country of Publication: United States NLM ID: 8506890 Publication Model: Print-Electronic Cited Medium: Internet ISSN:

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Academic Journal

The Poison Center as a pandemic response: establishment and characteristics of a COVID-19 hotline through the New Jersey Poison Center.

  • Authors : Meaden CW; Emergency Medicine, Rutgers New Jersey Medical School, Newark, NJ, USA.; New Jersey Poison Information and Education System, Newark, NJ, USA.

Subjects: COVID-19* ; Hotlines* ; Poison Control Centers*/Poison Control Centers*/Poison Control Centers*/organization & administration

  • Source: Clinical toxicology (Philadelphia, Pa.) [Clin Toxicol (Phila)] 2021 Dec; Vol. 59 (12), pp. 1228-1233. Date of Electronic Publication: 2021 Mar 31.Publisher: Informa Healthcare Country of Publication: England NLM ID: 101241654 Publication Model: Print-Electronic Cited Medium: Internet ISSN:

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Academic Journal

Utility of a Telephone Triage Hotline in Response to the COVID-19 Pandemic: Longitudinal Observational Study.

  • Authors : Cher BAY; Michigan Medicine, University of Michigan, Ann Arbor, MI, United States.; Wilson EA

Subjects: COVID-19* ; Hotlines*/Hotlines*/Hotlines*/statistics & numerical data; Aged

  • Source: Journal of medical Internet research [J Med Internet Res] 2021 Nov 01; Vol. 23 (11), pp. e28105. Date of Electronic Publication: 2021 Nov 01.Publisher: JMIR Publications Country of Publication: Canada NLM ID: 100959882 Publication Model: Electronic Cited Medium: Internet ISSN:

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