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Chatbots Can Turbocharge Your CRM: Automated conversations can augment human ones at critical junctures.

• Authors : VICKERS, MICHAEL¹

• Source: CRM Magazine. Sep2021, Vol. 25 Issue 7, p18-18. 1p.

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Critical junctures.

• Authors : Guy, Sandra

• Source: Telephony. 05/25/98, Vol. 234 Issue 21, p5. 1/2p. 1 Color Photograph.

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Fire drill or first responder?

• Authors : Barlow, Rick Dana

Subjects: CRITICAL care medicine; COMMUNICATION; HOSPITAL central service departments

• Source: Healthcare Purchasing News. May2014, Vol. 38 Issue 5, p54-57. 3p. 3 Color Photographs.

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