نتائج البحث

Customer service quality, emotional brand attachment and customer citizenship behaviors: findings from an emerging higher education market.

• Authors : Sharif, Khurram¹, ; Sidi Lemine, Mouna¹

• Source: Journal of Marketing for Higher Education; Jan-Jun2024, Vol. 34 Issue 1, p18-43, 26p

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Saying what we will do, and doing what we say: Implementing a customer service plan.

• Authors : Wehmeyer, Susan; Auchter, Dorothy

Subjects: WRIGHT State University; CUSTOMER services; LIBRARIESOHIO; DAYTON (Ohio); UNITED States

• Source: Journal of Academic Librarianship. May96, Vol. 22 Issue 3, p173. 8p.

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Nancy Alfaro as an Exemplary Collaborative Public Manager: How Customer Service Was Aligned with Customer Needs.

• Authors : Naff, Katherine C.¹

• Source: Public Administration Review; May/Jun2009, Vol. 69 Issue 3, p487-493, 7p

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“How May I Help You?” Improving Telephone Customer Service in a Medical Clinic Setting.

• Authors : Slowiak, JulieM.¹,

• Source: Journal of Organizational Behavior Management; Jan-Mar2014, Vol. 34 Issue 1, p39-51, 13p

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Customer service competencies: a global look.

• Authors : Russ-Eft, Darlene^1,2,

• Source: Human Resource Development International; Jun2004, Vol. 7 Issue 2, p211-231, 21p

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Assessing college student perceptions of instructor customer service via the Quality of Instructor Service to Students (QISS) Questionnaire.

• Authors : Emanuel, Richard (AUTHOR); Adams, J. N. (AUTHOR)

Subjects: COLLEGE students; COLLEGE teachers; QUALITY of service

• Source: Assessment & Evaluation in Higher Education. Oct2006, Vol. 31 Issue 5, p535-549. 15p. 2 Charts, 2 Graphs.

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Young people and mental health Customer Service.

• Authors : Wright, Sharon; Martin, Graham

• Source: Youth Studies Australia; Sep99, Vol. 18 Issue 3, p25, 5p

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Applying Customer Service Strategies to Career Services.

• Authors : Carter, Jennifer K.¹

• Source: Journal of Career Development; Dec1995, Vol. 22 Issue 2, p109-116, 8p

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Training Baristas From the Ground(s) Up.

• Authors : WASHBURN, JESSICA

Subjects: BLUE Bottle Coffee Co.; EMPLOYEE training; BUSINESS development

• Source: TD: Talent Development. Jan2019, Vol. 73 Issue 1, p23-25. 3p. 2 Color Photographs.

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How Happy are They? Assessing Patron Satisfaction in Reference Delivery through a Continuous, Brief Survey.

• Authors : Bischoff, Marissa¹, ; Wages, B.¹; Robb, C.¹

• Source: Reference Librarian; Jul-Dec 2021, Vol. 62 Issue 3/4, p145-164, 20p, 2 Charts, 3 Graphs

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