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New Workforce Management Transfers Power to Agents: With flex staffing, agents can self-serve their way to a better work-life balance.

• Authors : FLUSS, DONNA

• Source: CRM Magazine. Jul/Aug2019, p6-7. 2p.

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noted & quoted.

• Authors : Paterson-Sloss, Celeste

• Source: Computers in Libraries. Sep2009, Vol. 29 Issue 8, p44-45. 2p. 3 Color Photographs.

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peopleware.

• Source: EContent. Sep2006, Vol. 29 Issue 7, p9-15. 2p.

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Peopleware.

• Source: Online (0146-5422). Mar2008, Vol. 32 Issue 2, p10-10. 1/3p.

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peopleware.

Subjects: YEAGER, Stephanie Baker; ZAMIRSKI, Martha; VOS, Jan

• Source: EContent. Oct2009, Vol. 32 Issue 8, p11-17. 3p.

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noted & quoted.

Subjects: LIBRARIES; SOLINET Systems Inc.; EXECUTIVE successionUNITED States

• Source: Computers in Libraries. Jan2005, Vol. 25 Issue 1, p50-51. 2p. 3 Color Photographs.

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People Line.

• Authors : Peterson-Sloss, Celeste

• Source: Information Today. Sep2009, Vol. 26 Issue 8, p11-11. 2/3p. 3 Color Photographs.

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SuccessFactors Continues to Manage Work Force Performance.

• Authors : McClure, Marji

Subjects: SUCCESSFACTORS Inc.; COMPUTER software industry; DALGAARD, Lars

• Source: Information Today. Sep2007, Vol. 24 Issue 8, p22-22. 1p. 3 Black and White Photographs.

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Digitizing World Classics.

• Authors : CHARLTON, JOHN

Subjects: KAFKA, Franz, 1883-1924; ESTATES (Law); INHERITANCE & successionTEL Aviv (Israel)

• Source: EventDV. Feb2012, Vol. 2012 Issue 2, p14-15. 2p.

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A Succession of Failures.

• Authors : Martinez, Juan

• Source: CRM Magazine. Oct2010, Vol. 14 Issue 10, p12-13. 2p. 1 Illustration.

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