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Understanding conversational technology through the evolution of communication.

• Authors : Karandish, David¹

• Source: KM World. Sep/Oct2020, Vol. 29 Issue 5, p25-31. 2p.

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Emotion Detection in Marketing Is About to Go Mainstream.

• Authors : BRITT, PHILLIP

Subjects: MARKETING; CUSTOMER relationship management; EMOTIONSAMERICAN Civil Liberties Union

• Source: CRM Magazine; Jan/Feb2023, Vol. 27 Issue 1, p26-29, 4p

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When AI's eyes are smiling.

• Authors : Weinberger, David

Subjects: SMILING; SOCIAL cues; ARTIFICIAL intelligence

• Source: KM World; Jul/Aug2024, Vol. 33 Issue 4, p2-2, 1p

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A Guide to Emotional AI for Business.

• Authors : KOMPELLA, KASHYAP

Subjects: ARTIFICIAL intelligence; AFFECTIVE computing; EMOTION recognition

• Source: EContent. Summer2019, Vol. 42 Issue 3, p36-37. 2p.

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