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Identifying Service Gaps in Commercial Air Travel: The First Step Toward Quality Improvement.

• Authors : Gourdin, Kent N.¹; Kloppenborg, Timothy J.²

• Source: Transportation Journal (American Society of Transportation & Logistics Inc). Fall91, Vol. 31 Issue 1, p22-30. 9p.

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AIR PASSENGER LINKAGES AND EMPLOYMENT GROWTH IN U.S. METROPOLITAN AREAS.

• Authors : Irwin, Michael D.¹; Kasarda, John D.²

• Source: American Sociological Review. Aug91, Vol. 56 Issue 4, p524-537. 14p. 3 Diagrams, 5 Charts.

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Airline Deregulation.

• Authors : Godwin, Stephen R.; Dayton, Mark R.

• Source: Issues in Science & Technology. Winter91, Vol. 8 Issue 2, p78-79. 2p. 4 Graphs.

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Revolution in the airline industry.

• Authors : Skinnner, Samuel K.

• Source: Vital Speeches of the Day. 4/1/91, Vol. 57 Issue 12, p363. 4p.

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They just keep rolling along.

• Authors : Henry III, W.A.

• Source: TIME Magazine. 9/2/1991, Vol. 138 Issue 9, p72. 2p. 3 Color Photographs, 1 Chart.

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Flypast for a scandal.

• Authors : Mackenzie, H.

• Source: Maclean's. 7/8/91, Vol. 104 Issue 27, p35. 2p. 1 Color Photograph.

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Pan Am folds.

• Source: Maclean's. 12/16/91, Vol. 104 Issue 50, p27. 1/9p.

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The book report.

• Source: Nutrition Health Review: The Consumer's Medical Journal. Summer91, Issue 59, p20. 1/2p.

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Holiday travel: Avoiding jet lag.

• Authors : Henderson, N.; Goldwasser, J.

• Source: Kiplinger's Personal Finance Magazine. Dec91, Vol. 45 Issue 12, p100. 1/3p. 1 Illustration.

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