نتائج البحث

Bank Deposit Rate Deregulation and Customer Service Levels.

• Authors : Evanoff, Douglas D.

• Source: Journal of Consumer Affairs. Summer89, Vol. 23 Issue 1, p161. 14p.

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Total Customer Service: The Ultimate Weapon (Book).

• Authors : Logsdon, Robert¹

• Source: Library Journal. 9/1/1989, Vol. 114 Issue 14, p202-202. 1/6p.

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The Complete Guide to Customer Service (Book).

• Source: Library Journal. 3/15/1989, Vol. 114 Issue 5, p40. 1/8p.

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A Total-Quality Approach to Customer Service.

• Authors : Foster, Morris; Whittle, Susan; Smith, Stuart

• Source: Training & Development Journal (0041-0861). Dec89, Vol. 43 Issue 12, p55. 5p.

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Customer Service Behavior Spelled Out.

• Authors : Wilcock, Keith D.

• Source: Training & Development Journal (0041-0861). Nov89, Vol. 43 Issue 11, p79. 4p.

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Customer Service, A Management Perspective (book).

• Authors : Tyworth, John E.¹

• Source: Transportation Journal (American Society of Transportation & Logistics Inc). Fall89, Vol. 29 Issue 1, p56-57. 2p.

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Customer-Service Expectations Top List of Sales Training Issues.

• Source: Training & Development Journal (0041-0861). Sep89, Vol. 43 Issue 9, p11. 1/2p.

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Training for Service Quality.

• Authors : Petrini, Cathy

• Source: Training & Development Journal (0041-0861). May89, Vol. 43 Issue 5, p20. 7p.

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Connection With the Customer.

• Authors : Rado, Russ

• Source: Training & Development Journal (0041-0861). Jul89, Vol. 43 Issue 7, p66. 3p.

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Motor Carrier Selection in a Deregulated Environment.

• Authors : Bardi, Edward J.¹; Bagchi, Prabir K.²; Raghunathan, T. S.³

• Source: Transportation Journal (American Society of Transportation & Logistics Inc). Fall89, Vol. 29 Issue 1, p4-11. 8p.

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