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Case management provides positive customer experiences.

• Authors : LAMONT, JUDITH¹

• Source: KM World. May2015, Vol. 24 Issue 5, p12-18. 2p. 1 Color Photograph.

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Moving Along from BPM to Case Management.

• Authors : Moore, Andy

• Source: KM World. Jan2013, Vol. 22 Issue 1, pS2-S3. 2p.

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Adaptive case management: Process takes a detour.

• Authors : Lamont, Judith

• Source: KM World. Jan2012, Vol. 21 Issue 1, p14-16. 2p. 1 Illustration.

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Easier, more mobile case management.

• Source: KM World. Jun2017, Vol. 26 Issue 6, p6-6. 1/3p.

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Case Management: A Better Way.

• Authors : Puccinelli, Bob

• Source: KM World. Jan2012, Vol. 21 Issue 1, p53-53. 1p.

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Adaptive Case Management in a Worksocial World.

• Authors : Farrell, Ben

• Source: KM World. Jan2013, Vol. 22 Issue 1, pS4-S4. 1p.

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Adaptive case management award finalists.

• Authors : Nathaniel Palmer

• Source: KM World. Jun2012, Vol. 21 Issue 6, p17-17. 1/2p. 1 Color Photograph.

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THE FINALISTS: Global excellence in adaptive case management.

• Source: KM World. Jul2011, Vol. 20 Issue 7, p16-16. 1p.

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Case Management Modeling.

• Authors : Ragsdale, Bob¹

• Source: KM World. Jan2014 Supplement, pS4-S5. 2p.

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Considering Case Management? 4 Questions to Ask a Solution Provider.

• Authors : Ulery, Amanda¹

• Source: KM World. Jan2017, Vol. 26 Issue 1, pS15-S15. 1p.

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