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A Turn of the Tables: Psychological Contracts and Word of Mouth about Sharing Economy Platforms When Consumers Get Reviewed.

• Authors : Rifkin, Laura Schrier (AUTHOR) ; Kirk, Colleen P (AUTHOR); Corus, Canan (AUTHOR)

Subjects: *SHARING economy; *WORD-of-mouth communication; *CONSUMER behavior

• Source: Journal of Consumer Research. Aug2023, Vol. 50 Issue 2, p382-404. 23p. 1 Color Photograph, 2 Diagrams, 1 Chart, 6 Graphs.

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When Products Come Alive: Interpersonal Communication Norms Induce Positive Word of Mouth for Anthropomorphized Products.

• Authors : Chen, Fangyuan (AUTHOR) ; Sengupta, Jaideep (AUTHOR); Zheng, Jianqing (Frank) (AUTHOR)

Subjects: *ANTHROPOMORPHISM; *CONSUMER research; *CONSUMER behavior

• Source: Journal of Consumer Research. Apr2023, Vol. 49 Issue 6, p1032-1052. 21p. 1 Chart.

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Expression Modalities: How Speaking Versus Writing Shapes Word of Mouth.

• Authors : Berger, Jonah (AUTHOR) ; Rocklage, Matthew D (AUTHOR); Packard, Grant (AUTHOR)

Subjects: *WORD of mouth advertising; *WORD-of-mouth communication; *CONSUMER behavior

• Source: Journal of Consumer Research. Oct2022, Vol. 49 Issue 3, p389-408. 20p. 1 Diagram, 3 Graphs.

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When Sharing Isn't Caring: The Influence of Seeking The Best on Sharing Favorable Word of Mouth about Unsatisfactory Purchases.

• Authors : Olson, Nicholas J¹ (AUTHOR) ; Ahluwalia, Rohini² (AUTHOR)

Subjects: *WORD of mouth advertising; *CUSTOMER satisfaction; *PSYCHOLOGICAL well-being

• Source: Journal of Consumer Research. Apr2021, Vol. 47 Issue 6, p1025-1046. 22p. 4 Graphs.

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Social Acceptance and Word of Mouth : How the Motive to Belong Leads to Divergent WOM with Strangers and Friends

• Authors : CHEN, ZOEY

• Source: Journal of Consumer Research, 2017 Oct 01. 44(3), 613-632.

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When Boastful Word of Mouth Helps versus Hurts Social Perceptions and Persuasion

• Authors : PACKARD, GRANT; GERSHOFF, ANDREW D.; WOOTEN, DAVID B.

• Source: Journal of Consumer Research, 2016 Jun 01. 43(1), 26-43.

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How Content Acquisition Method Affects Word of Mouth

• Authors : CHEN, ZOEY; BERGER, JONAH

• Source: Journal of Consumer Research, 2016 Jun 01. 43(1), 86-102.

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When Products Come Alive: Interpersonal Communication Norms Induce Positive Word of Mouth for Anthropomorphized Products

• Authors : Chen, Fangyuan; Sengupta, Jaideep; Zheng, Jianqing (Frank)

Subjects: Impression management; Interpersonal communication norms; Product anthropomorphism

• Source: Journal of Consumer Research. 49:1032-1052

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Too Constrained to Converse: The Effect of Financial Constraints on Word of Mouth.

• Authors : Paley, Anna¹ (AUTHOR) ; Tully, Stephanie M² (AUTHOR); Sharma, Eesha³ (AUTHOR)

Subjects: *DECISION making; *ECONOMICS & psychology; *CONSUMER preferences

• Source: Journal of Consumer Research. Feb2019, Vol. 45 Issue 5, p889-905. 17p. 2 Color Photographs, 1 Diagram, 4 Graphs.

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The Effect of Social Density on Word of Mouth.

• Authors : Consiglio, Irene¹ ; Angelis, Matteo De²; Costabile, Michele²

Subjects: *WORD of mouth advertising; *CONTEXT effects (Psychology); *CONSUMER behavior

• Source: Journal of Consumer Research. Oct2018, Vol. 45 Issue 3, p511-528. 18p. 1 Diagram, 4 Graphs.

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