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Flowing through the Streams: A Case Study of Georgia Tech Library Public Services Staffing Expansion Proposal through the Lens of Kingdon's Three Streams Framework

• Authors : John Mack Freeman (ORCID 0000-0001-9439-9128)

Subjects: Academic Libraries; Library Services; Staff UtilizationGeorgia

• Source: Journal of Access Services. 2023 20(3-4):79-98.20

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Flowing through the streams: A case study of Georgia Tech Library Public Services staffing expansion proposal through the lens of Kingdon's three streams framework.

• Authors : Freeman, John Mack¹

• Source: Journal of Access Services. Jun-Dec2023, Vol. 20 Issue 3/4, p79-98. 20p. 2 Diagrams, 7 Charts.

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Change is the New Normal: Access Services in a New Public Services Paradigm.

• Authors : Troy, Sarah¹ (AUTHOR) ; Lawson, Nicole² (AUTHOR)

• Source: Journal of Access Services. 2012, Vol. 9 Issue 4, p173-186. 14p.

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Is everything all right at night? Measuring user response to overnight library services.

• Authors : Chrzastowski, Tina E.¹ (AUTHOR) ; Nutefall, Jennifer E.¹ (AUTHOR)

• Source: Journal of Access Services. Jul-Sep2016, Vol. 13 Issue 3, p179-198. 20p. 5 Charts, 11 Graphs.

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Rethinking customer service training: A curricular solution to a familiar problem.

• Authors : Epps, Sharon K.¹ (AUTHOR); Kidd, Judith¹ (AUTHOR) ; Negro, Toni² (AUTHOR)

• Source: Journal of Access Services. Jul-Sep2016, Vol. 13 Issue 3, p199-209. 11p. 2 Color Photographs, 1 Chart.

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Understanding the Voice of the Customer: Practical, Data-Driven Planning and Decision Making for Access Services.

• Authors : Huff-Eibl, Robyn¹ (AUTHOR) ; Miller-Wells, John¹ (AUTHOR); Begay, Wendy¹ (AUTHOR)

• Source: Journal of Access Services. 2014, Vol. 11 Issue 3, p119-134. 16p.

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A survey of response of access services in academic libraries to COVID-19.

• Authors : Tolppanen, Bradley P.¹

Subjects: *Academic libraries; *COVID-19 pandemic; *Library public servicesUnited States

• Source: Journal of Access Services. Jun2021, Vol. 18 Issue 2, p65-76. 12p. 10 Graphs.

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Marginal and nonusers of a small academic library.

• Authors : Blaylock, Solomon¹; Arriola, Rebecca²

Subjects: *Academic libraries; *Library users; *Library public servicesWoodbury University

• Source: Journal of Access Services. Jun2021, Vol. 18 Issue 2, p101-110. 10p. 2 Charts.

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Reaching academic library users during the COVID-19 pandemic: New and adapted approaches in access services.

• Authors : Decker, Emy Nelson¹

Subjects: *Academic libraries; *COVID-19 pandemic; *Library public servicesUnited States

• Source: Journal of Access Services. Jun2021, Vol. 18 Issue 2, p77-90. 14p.

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Interlibrary Loan Article Use and User GPA: Findings and Implications for Library Services.

• Authors : Scott, Mitchell¹ (AUTHOR)

• Source: Journal of Access Services. Oct-Dec2014, Vol. 11 Issue 4, p229-238. 10p. 1 Chart, 3 Graphs.

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