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Many hats for bank economist.

Subjects: BUSINESS economists; BANK marketing; BANKING industry customer services

• Source: BusinessWeek. 12/2/1961, Issue 1683, p132-136. 4p.

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Going That Extra Inch.

• Authors : Berner, Robert

Subjects: CUSTOMER services; CUSTOMER satisfaction; QUALITY of serviceUNITED States

• Source: BusinessWeek. 09/18/2000, Issue 3699, supplement pEB84-EB85. 2p. 1 Color Photograph.

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Maître d' Online.

• Authors : Rocks, David

Subjects: RESERVATION systems; RESTAURANTS; RESTAURATEURS

• Source: BusinessWeek. 07/24/2000, Issue 3691, pEB59-EB60. 2p. 2 Color Photographs.

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Blockheads.

• Authors : Hof, Robert D.

Subjects: FIRST person narrative; NARRATION; SHOPPINGMOUNTAIN View (Calif.); CALIFORNIA

• Source: BusinessWeek. 12/13/99, Issue 3659, pEB104-EB104. 1p. 1 Color Photograph.

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ISN'T THERE MORE TO LIFE THAN PLASTIC?

• Authors : McNamee, Mike

Subjects: CREDIT cards; FINANCIAL counseling; CREDIT card processing

• Source: BusinessWeek. 11/22/99, Issue 3656, p173-176. 3p. 3 Color Photographs, 3 Graphs.

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FOOD DISTRIBUTION: THE LEADERS ARE GETTING HUNGRY FOR MORE.

• Authors : Davis, Jo Ellen

Subjects: BUSINESS planning; STRATEGIC planning; QUALITY of serviceUNITED States

• Source: BusinessWeek. 3/24/86, Issue 2938, p106-109. 2p.

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AS MANY OF THE BIG EIGHT CENTRALIZE, PRICE WATERHOUSE BUCKS THE TREND.

Subjects: DECENTRALIZATION in management; DIVERSIFICATION in industry; ACCOUNTING firms

• Source: BusinessWeek. 10/24/1983, Issue 2813, p114-118. 2p.

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WHY FIRST-CLASS TRAVELERS ARE MIXING THE 767.

Subjects: BOEING 767 (Jet transport); TRAVELERS; QUALITY of serviceUNITED States

• Source: BusinessWeek. 6/13/1983, Issue 2794, p44-44. 2/3p.

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WHERE WANG WANTS SLOWER GROWTH.

Subjects: COMPUTER industry customer services; QUALITY of service; SUBSIDIARY corporationsEUROPE

• Source: BusinessWeek. 5/30/1983, Issue 2792, p45-49. 2p.

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AMERICAN REDISCOVERS ITSELF.

Subjects: CORPORATE presidents; AIRLINE industry; QUALITY of service

• Source: BusinessWeek. 8/23/1982, Issue 2753, p66-78. 6p.

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