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KEPUASAN NASABAH TERHADAP KUALITAS LAYANAN BNI e BANKING

• Authors : Rusdianti, Endang; Purwantini, Sri; Wardoyo, Paulus

Subjects: BNI e-Banking; Customer Satisfaction Index; Importance Performance Analysis

• Source: Jurnal Dinamika Sosial Budaya; Vol. 18 No. 2 (2016): Desember; 226-240 ; Jurnal Dinamika Sosial Budaya; Vol 18 No 2 (2016): Desember; 226-240 ; 10.26623/jdsb.v18i2

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