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Academic Journal

Pengaruh Total Quality Management Terhadap Customer Satisfaction dan Customer Loyalty di Klinik X

Subjects: Total Quality Management; Customer Satisfaction; Customer Loyalty

  • Source: Syntax Literate ; Jurnal Ilmiah Indonesia; Vol. 7 No. 9 (2022): Syntax Literate: Jurnal Ilmiah Indonesia; 15795-15813 ; 2548-1398 ; 2541-0849 ; 10.36418/syntax-literate.v7i9

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Academic Journal

Pengaruh Service Quality dan Brand Trust terhadap Customer Loyalty pada Nasabah Bank Syariah Indonesia dengan Customer Satisfaction sebagai Variabel Intervening

Subjects: Bank Syariah Indonesia; Brand Trust; Customer Loyalty

  • Source: Syntax Literate ; Jurnal Ilmiah Indonesia; Vol. 8 No. 9 (2023): Syntax Literate: Jurnal Ilmiah Indonesia; 6192-6206 ; 2548-1398 ; 2541-0849 ; 10.36418/syntax-literate.v8i9

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Academic Journal

Servqual Influence on Customer Satisfaction, Complaints, Engagement, and Loyalty in Indonesia’s Biggest Internet Provider

Subjects: service quality; customer satisfaction; customer engagement

  • Source: Syntax Literate ; Jurnal Ilmiah Indonesia; Vol. 7 No. 11 (2022): Syntax Literate: Jurnal Ilmiah Indonesia; 15832-15851 ; 2548-1398 ; 2541-0849 ; 10.36418/syntax-literate.v7i11

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Academic Journal

The Effect of Bank Image and Service Quality On Customer Satisfaction Dimediation Loyalty

Subjects: Bank Image; Service Quality; Customer Loyalty

  • Source: Syntax Literate ; Jurnal Ilmiah Indonesia; Vol. 7 No. 8 (2022): Syntax Literate: Jurnal Ilmiah Indonesia; 10834-10850 ; 2548-1398 ; 2541-0849 ; 10.36418/syntax-literate.v7i8

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Academic Journal

Customer Satisfaction Analysis of Sekolah Alam In Depok and Its Implication To Word of Mouth

Subjects: service quality; customer satisfaction; word of mouth

  • Source: Syntax Literate ; Jurnal Ilmiah Indonesia; Vol. 7 No. 5 (2022): Syntax Literate: Jurnal Ilmiah Indonesia; 6554-6568 ; 2548-1398 ; 2541-0849 ; 10.36418/syntax-literate.v7i5

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Academic Journal

Antesden dan Konsekuensi dari Customer Satisfaction pada Industri Coffeeshop di Lampung, Indonesia

Subjects: Antesden; Customer; Coffe Shop

  • Source: Syntax Literate ; Jurnal Ilmiah Indonesia; Vol. 7 No. 12 (2022): Syntax Literate: Jurnal Ilmiah Indonesia; 16852-16868 ; 2548-1398 ; 2541-0849 ; 10.36418/syntax-literate.v7i12

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Academic Journal

Faktor-Faktor yang Mempengaruhi Customer Loyalty dan Implikasinya terhadap Customer Satisfaction Melalui Brand Trust dan Service Quality pada Layanan Customer Service Traveloka

Subjects: Brand Trust; Service Quality; Service Satisfaction

  • Source: Syntax Literate ; Jurnal Ilmiah Indonesia; Vol. 7 No. 9 (2022): Syntax Literate: Jurnal Ilmiah Indonesia; 12487-12497 ; 2548-1398 ; 2541-0849 ; 10.36418/syntax-literate.v7i9

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Academic Journal

Digitalization of Banking Services: The Effect of Trust and Service Quality On Customer Satisfaction and Loyalty of Bank Customers In Using Mobile Banking

Subjects: Digitalisasi; Mobile Banking; Kepuasan

  • Source: Syntax Literate ; Jurnal Ilmiah Indonesia; Vol. 7 No. 7 (2022): Syntax Literate: Jurnal Ilmiah Indonesia; 9492-9505 ; 2548-1398 ; 2541-0849 ; 10.36418/syntax-literate.v7i7

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Academic Journal

Analisis Tingkat Kepuasan Pelanggan Perusahaan Air Minum Daerah Lematang Enim Kabupaten Muara Enim

Subjects: TAPS; Customer Satisfaction; Service

  • Source: Syntax Literate ; Jurnal Ilmiah Indonesia; Vol. 8 No. 8 (2023): Syntax Literate: Jurnal Ilmiah Indonesia; 5718-5730 ; 2548-1398 ; 2541-0849 ; 10.36418/syntax-literate.v8i8

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