نتائج البحث

Bridging the valuescape with digital technology:A mixed methods study on customers’ value creation process in the physical retail space

• Authors : Nöjd, Sture; Trischler, Jessica Westman; Otterbring, Tobias

Subjects: Customer experience; Digitalization; Mixed methods

• Source: Nöjd , S , Trischler , J W , Otterbring , T , Andersson , P K & Wästlund , E 2020 , ' Bridging the valuescape with digital technology : A mixed methods study on customers’ value creation process

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Short and Sweet::Measuring Experiences of Administrative Burden

• Authors : Jilke, Sebastian; Bækgaard, Martin; Herd, Pamela

• Source: Jilke , S , Bækgaard , M , Herd , P & Moynihan , D 2024 , ' Short and Sweet: Measuring Experiences of Administrative Burden ' , Journal of Behavioral Public Administration , vol. 7 , pp. 1-12 .

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Does supply chain agility create customer value and satisfaction for loyal B2B business and B2C end customers?

• Authors : Gligor, David M.; Bozkurt, Siddik; Golgeci, Ismail

Subjects: B2B; B2C; Loyalty

• Source: Gligor , D M , Bozkurt , S , Golgeci , I & Maloni , M 2020 , ' Does supply chain agility create customer value and satisfaction for loyal B2B business and B2C end

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