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Gest??o de compras p??blicas: uma proposta para melhorar o processo de compras em um setor de sa??de p??blica

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  • معلومة اضافية
    • Contributors:
      Silva, Ocileide Cust??dio da
    • بيانات النشر:
      Universidade Federal do Amazonas, 2017.
    • الموضوع:
      2017
    • نبذة مختصرة :
      Submitted by Divis??o de Documenta????o/BC Biblioteca Central (ddbc@ufam.edu.br) on 2017-09-26T15:06:07Z No. of bitstreams: 2 license_rdf: 0 bytes, checksum: d41d8cd98f00b204e9800998ecf8427e (MD5) Checklist - Dep??sito Manaus.docx: 29684 bytes, checksum: 7386d196338e64cb9bf563dfe01071e3 (MD5) Approved for entry into archive by Divis??o de Documenta????o/BC Biblioteca Central (ddbc@ufam.edu.br) on 2017-09-26T15:06:28Z (GMT) No. of bitstreams: 2 license_rdf: 0 bytes, checksum: d41d8cd98f00b204e9800998ecf8427e (MD5) Checklist - Dep??sito Manaus.docx: 29684 bytes, checksum: 7386d196338e64cb9bf563dfe01071e3 (MD5) Made available in DSpace on 2017-09-26T15:06:28Z (GMT). No. of bitstreams: 2 license_rdf: 0 bytes, checksum: d41d8cd98f00b204e9800998ecf8427e (MD5) Checklist - Dep??sito Manaus.docx: 29684 bytes, checksum: 7386d196338e64cb9bf563dfe01071e3 (MD5) Previous issue date: 2017-04-18 The purchasing process plays a key role in government agencies, especially when it comes to managing public money. The bidding sector responsible for procurement of goods and services from the Municipal Health Department of Manaus of the Municipal of Manaus (SEMSA / PMM) has done a good job in 2016, but still needs to improve the quality and productivity of the service provided when considering the index of failed bidding items and processes, the time taken to contract suppliers, among other problems. This paper aims to present a proposal to improve the purchasing process. A case study was carried out based on the PMM Health Subcommittee. This is an exploratory and descriptive research with a qualitative approach. The results indicated new alternatives to improve the purchasing process in the studied sector regarding the corrective actions established for each of the causes of the prioritized problem, the elaboration of a flow chart to make the process faster and the creation of a standard operating procedure in the performed activities. O processo de compras desempenha um papel fundamental nos ??rg??os governamentais, principalmente quando se trata de gest??o de dinheiro p??blico. O setor de licita????o respons??vel pelas aquisi????es de bens e servi??os da Secretaria Municipal de Sa??de de Manaus da Prefeitura Municipal de Manaus (SEMSA/PMM) realizou um bom trabalho, no exerc??cio de 2016, mas ainda precisa melhorar a quest??o da qualidade e produtividade do servi??o prestado quando se considera o ??ndice de itens e de processos licitat??rios fracassados, o tempo de demora na contrata????o de fornecedores, dentre outros problemas. Este trabalho tem por objetivo apresentar uma proposta para melhoria do processo de compras. Para tanto foi realizado um estudo de caso, tomando como base a Subcomiss??o da Sa??de da PMM. Trata-se de uma pesquisa explorat??ria e descritiva com abordagem qualitativa. Os resultados indicaram novas alternativas para melhoria do processo de compras no setor estudado no que tange as a????es corretivas estabelecidas para cada uma das causas do problema priorizado, a elabora????o de um fluxograma para tornar o processo mais c??lere e a cria????o de um procedimento operacional padr??o nas atividades realizadas.
    • File Description:
      application/vnd.openxmlformats-officedocument.wordprocessingml.document
    • Rights:
      OPEN
    • الرقم المعرف:
      edsair.od......3056..3f09f4810c7a1599bc6d05fabe9604b0