Computer-implemented systems and methods for managing user account data and award redemptions

12086,827

17/971011

October 21, 2022

Computer-implemented systems and methods are provided for managing user account data and award redemptions. In one embodiment, a system is provided that includes a web server configured to operate an online platform that enables a user to activate an award enhancement option for an award. The system also includes a data integration server communicatively coupled to the server. The data integration server may be configured to receive, from the web server, first identity data representing an identity of the user and activation data identifying the award enhancement option activated by the user, and store, in a memory device, the activation data with account data of the user. The system may also include an award management server communicatively coupled to the data integration server and configured to: receive second identity data and validation data associated with the user, the validation data confirming that the user is eligible for the award; query the data integration server based on the second identity data and obtain the activation data associated with the user; determine, based on at least one of the validation data and the activation data, whether the user qualifies for the award enhancement option for the award; and when it is determined that the user qualifies for the award enhancement option, automatically update the account data of the user to include redemption data indicating that the user is authorized to receive the award enhancement option.

POARCH BAND OF CREEK INDIANS, d/b/a PCI GAMING AUTHORITY (Atmore, AL, US)

POARCH BAND OF CREEK INDIANS (Atmore, AL, US)

1. A computer-implemented system for managing user account data and award redemptions, the system comprising: a web server configured to operate an online platform that enables a user to activate an award enhancement option for an award; a data integration server communicatively coupled to the web server, the data integration server including one or more data collection engines configured to operate a data extraction and transformation, and wherein the data integration server is configured to: receive, from the web server, first identity data representing an identity of the user and activation data identifying the award enhancement option activated by the user; translate or configure, using the one or more data collection engines, the first identity data and the activation data into a common or destination data format or protocol; and store, in a memory device, the translated or configured activation data with account data of the user; and an award management server communicatively coupled to the data integration server and configured to: receive second identity data and validation data associated with the user, the second identity data including data representing an identity of the user, and the validation data confirming that the user is eligible for the award; query the data integration server based on the second identity data, analyze data stored in the data integration server to synchronize various types of data associated with the account data of the user, and obtain the activation data associated with the account data of the user; determine, based on at least one of the validation data and the activation data, whether the user qualifies for the award enhancement option for the award; and when it is determined that the user qualifies for the award enhancement option, automatically update the account data of the user to include redemption data indicating that the user is authorized to receive the award enhancement option.

2. The system of claim 1 , wherein the award management server is further configured to generate reporting data to report authorization of the award enhancement option to the user.

3. The system of claim 1 , wherein the award management server is further configured to update the account data to include an award enhancement based on the award enhancement option.

4. The system of claim 3 , wherein the award enhancement includes data representing at least one of a credit, a voucher, a coupon, a discount, one or more points, an advancement, a multiplied award, a prize, a pass, a subscription, or an enrollment.

5. The system of claim 1 , wherein the system further comprises: at least one reporting device communicatively coupled to the data integration server, each reporting device configured to generate activity data in response to the user performing one or more activities, wherein the data integration server is further configured to store, in the memory device, the activity data with the account data of the user.

6. The system of claim 5 , wherein each reporting device is further configured to: validate the identity of the user; and when the identity of the user is validated, transmit the second identity data with the activity data to the data integration server.

7. The system of claim 5 , wherein the at least one reporting device comprises at least one of a gaming server, an electronic gaming machine, a security server, a smartphone, a point of sale device, a bar code reader, a magnetic card reader, a contactless chip detector, a biometric reader, a video camera, a geo-location detector, or a beacon reader.

8. The system of claim 5 , wherein the one or more activities comprises at least one of the user visiting a website, the user visiting a physical location, the user staying at a physical location for a predetermined amount of time, the user playing an online game, the user playing a game at a physical location, or the user achieving a predetermined achievement or result in a designated game.

9. The system of claim 5 , wherein the award management server is further configured to determine whether the user qualifies for the award enhancement option for the award based on the activity data stored with the account data of the user.

10. The system of claim 1 , wherein the web server is further configured to: enable the user to enroll, through the online platform, in a promotion to receive the award; and when the user enrolls in the promotion, the web server is further configured to generate the validation data confirming that the user is eligible for the award associated with the promotion.

11. The system of claim 1 , wherein the web server is further configured to enable the user to activate the award enhancement option by applying points obtained by the user by playing at least one online game.

12. The system of claim 1 , wherein the award management server is further configured to: determine whether a required activity is performed by the user on or before a predetermined expiration date; and determine that the user is qualified for the award enhancement option for the award when the required activity is determined to be performed on or before the expiration date.

13. A computer-implemented method for managing user account data and award redemptions, the method being performed by a web server, a data integration server that is communicatively coupled to the web server, and an award management server that is communicatively coupled to the data integration server, the method comprising: operating, with the web server, an online platform that enables a user to activate an award enhancement option for an award; receiving, at the data integration server and from the web server, first identity data representing an identity of the user and activation data identifying the award enhancement option activated by the user; translating or configuring, using one or more data collection engines included in the data integration server, the first identity data and the activation data into a common or destination data format or protocol, wherein the one or more data collection engines is configured to operate a data extraction and transformation; storing, by the data integration server and in a memory device, the translated or configured activation data with account data of the user; receiving, at the award management server, second identity data and validation data associated with the user, the second identity data including data representing an identity of the user, and the validation data confirming that the user is eligible for the award; querying, with the award management server, the data integration server based on the second identity data, analyzing data stored in the data integration server to synchronize various types of data associated with the account data of the user, and obtaining and obtain the activation data associated with the account data of the user; and determining, with the award management server and based on at least one of the validation data and the activation data, whether the user qualifies for the award enhancement option for the award; wherein when it is determined that the user qualifies for the award enhancement option, automatically updating the account data of the user to include redemption data indicating that the user is authorized to receive the award enhancement option.

14. The computer-implemented method of claim 13 , further comprising generating, with the award management server, reporting data to report authorization of the award enhancement option to the user.

15. The computer-implemented method of claim 13 , further comprising updating, with the award management server, the account data of the user to include an award enhancement based on the award enhancement option.

16. The computer-implemented method of claim 15 , wherein the award enhancement includes data representing at least one of a credit, a voucher, a coupon, a discount, one or more points, an advancement, a multiplied award, a prize, a pass, a subscription, or an enrollment.

17. The computer-implemented method of claim 13 , further comprising obtaining, from at least one reporting device communicatively coupled to the data integration server, activity data in response to the user performing one or more activities.

18. The computer-implemented method of claim 17 , further comprising validating, with the at least one reporting device, the identity of the user.

19. The computer-implemented method of claim 17 , wherein the at least one reporting device comprises at least one of a gaming server, a website server, an electronic gaming machine, a security server, a smartphone, a point of sale device, a bar code reader, a magnetic card reader, a contactless chip detector, a biometric reader, a video camera, a geo-location detector, or a beacon reader.

20. The computer-implemented method of claim 17 , wherein the one or more activities comprises at least one of the user visiting a website, the user visiting a physical location, the user staying at a physical location for a predetermined amount of time, the user playing an online game, the user playing a game at a physical location, or the user achieving a predetermined achievement or result in a designated game.

21. The computer-implemented method of claim 17 , further comprising determining, with the award management server, whether the user qualifies for the award enhancement option for the award based on the activity data stored with the account data of the user.

22. The computer-implemented method of claim 13 , further comprising: enabling the user to enroll, through an online platform operated on the web server, in a promotion to receive the award; and when the user enrolls in the promotion, generating the validation data confirming that the user is eligible for the award associated with the promotion.

23. The computer-implemented method of claim 13 , further comprising enabling the user to activate the award enhancement option by applying points obtained by the user by playing at least one online game executed through the web server.

24. The computer-implemented method of claim 13 , further comprising: determining whether a required activity is performed by the user on or before a predetermined expiration date; and when the required activity is determined to be performed on or before the expiration date, determining that the user is qualified for the award enhancement option for the award.

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International Search Report and Written Opinion mailed Feb. 2, 2023, in International Application No. PCT/US2022/078514 (10 pages). cited by applicant

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