A PSICOLOGIA HOSPITALAR E A HUMANIZAÇÃO NO HOSPITAL: UM RELATO DE EXPERIÊNCIA

The theme addressed by this paper is the Política de Humanização Nacional –PNH(“National Humanization Policy”) of the Sistema Único de Saúde (SUS). The purpose of this article is, mainly,to discussconnectionpossibilitiesbetween the PNH and the psychology teamwithin the hospital, highlighting the importanceof the multiprofessional work carried out by the healthcareteam. Therefore, we seek to tellour experience, as two interns of Psychology, at the Hospital Universitário deMaringá(HUM).From the report and research that supported our experience, it was clearthat the entire practice of the hospital psychologist is guided bycare humanization.Also, it was possible to make PNH’sguidelines more palpable and to emphasize the power and relevance ofPsychology’s theoretical and practical scope in the accomplishment and maintenance of humanization processes, especially within highly complex health care services.In addition, we verified the scarcity of papersin thePsychology fieldthat explored the implementation of PNH in hospitals. Finally, we highlightedthe current impossibility of carrying out various humanization activities at HUM in the face of the COVID-19 pandemic.