نبذة مختصرة : Article tackles the solution of the problem of wrongdoing prevention in the train of JSC “FPK”, related to the lack of opportunity to provide immediate information to train crew on traveling passengers previously committed illegal actions. For this purpose the developers of ACS “Express-3” have developed the analytical report system that provides business-processes of accounting and controlling the wrongdoing in long-distance trains and solves the following problems: prepare initial information on the classification of illegal actions and passengers disturbing public order in the trains of JSC “FPK”; form for train crew the information on passengers with previously committing illegal actions in trains of JSC “FPK”; form and provide reference and analytical information on the actions to the branches forming trains. The functional parts of the new software and analytical complex are implemented with the workstation “Disturbers”. The workstation “Disturbers” in the part of “Formation of the classifier of disturbers” allow to input, to correct and to delete the records about illegal actions of passengers in long-distance trains. The qualified staff at the train formation and turnover stations may use workstation in the part of “Enter information about disturbers”. They collect the information sheets from trainmasters and input the information on passenger disturbing public order. Before the departure, trainmasters provide train crew with the information sheets on passengers seating, including passengers proceeded e-registration. Information sheets are completed in the tabular form that breakdown by each car and seat number through the whole train. Nowadays, the information sheets are updated by information about disturbers, generated by using workstation “Disturbers” in the part of “Provision of information about disturbers”. The workstation “Disturbers” main functional feature is the opportunity to obtain analytical information about numbers and kinds of wrongdoings in the trains of JSC “FPK” split by train forming branches for the reporting period, the opportunity of the data comparison with the analogue last year period and also the opportunity to obtain distributor’s detailed information.
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