نبذة مختصرة : Objectives: To enhance family participation in nursing home care through a Web-based system of interactive video training and interactive communication with the facilities. Design: In this pilot study, focus groups guided the design and development of a prototype computer sys-tem for family members of nursing home residents. Its usability and functionality was tested with family members of diverse age and ethnicity. Setting: Nursing home sites around Pittsburgh, Pennsylvania. Participants: The study comprised 18 family members who were primary decision makers for nursing home residents. Most were elderly females, and 33 % were African-Americans. Intervention: Computer-based education on demen-tia, agitation/aggression, and caregiver strategies. Measurements: Knowledge was assessed with a 16 question pretest and posttest. Satisfaction surveys were completed. Results: Knowledge of key principles of dementia care improved significantly (paired t test, t 5.917, P 0.0001). User satisfaction and “ease of use ” received high ratings. Conclusion: Computer-based interactive videos can be used to educate family members of nursing home res-idents on dementia care. A complete curriculum of education and interactive bulletin boards for family inclusion in care planning are currently under devel-opment and will be tested to determine any impact on resident quality of life and quality of care outcomes.
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