Work organization of technical-administrative employees in a federal educational institution: an approach on career, tasks, and interpersonal relationships ; Organización del trabajo de servidores técnico-administrativos en una institución educativa federal: un enfoque sobre carrera, tareas y relaciones interpersonales ; Organização do trabalho dos servidores técnico-administrativos em uma instituição federal de ensino: uma abordagem sobre carreira, tarefas e relações interpessoais

This article explores the experiences and perceptions of technical-administrative public servants in relation to the organization of their work, analyzed here in terms of three interrelated perspectives: career, tasks, and interpersonal relationships. Semi-structured interviews were conducted with 18 participants, employees of a federal educational institution located in the state of São Paulo. The main results indicated that: i) in relation to career; the stability of public office coexists with the instability of working conditions resulting from the precariousness of public service and public education; ii) in relation to the tasks, evidence of underutilization of labor, work overload, lack of employees, and absence of performance evaluation were identified; and iii) in the context of interpersonal relationships, conflicts and the perception of inferiority stand out due to the daily organizational life that, at times, has privileged the teaching activity to the detriment of the technical-administrative activities. It is concluded that concomitantly with the positive aspects, the work organization of the employees is strongly delineated by conflicts between professional expectations and the frustrations of these workers, revealing contentious, symbolic disputes and challenges present in their daily work. ; Este artículo tiene como objetivo explorar las experiencias y percepciones de los servidores públicos técnico-administrativos con relación a la organización de su trabajo, analizadas aquí en términos de tres perspectivas interrelacionadas: carrera, tareas y relaciones interpersonales. Para ello, se realizaron 18 entrevistas semiestructuradas a empleados de una institución educativa federal ubicada en el Estado de São Paulo. Los principales resultados indicaron que: i) en relación a la carrera; la estabilidad de los cargos públicos convive con la inestabilidad de las condiciones laborales derivada de la precariedad del servicio público y la educación pública; ii) con relación a las tareas, se identificaron ...