Estresse ocupacional, Burnout e cultura de segurança do paciente entre trabalhadores hospitalares de áreas semicríticas e críticas ; Occupational Stress, Burnout and patient safety culture among hospital workers in semicritic and critical areas*

This study aimed to evaluate the relationship between occupational stress, Burnout and perception of patient safety culture in health workers in semicritic areas compared to criticism. This is an epidemiological cross-sectional study, linked to the matrix project "Culture of patient safety and occupational health diseases in a hospital environment" approved by the Research Ethics Committee of the Federal University of Santa Maria under CAAE 80587417.0.0000.5346. The sample is constituted by health workers from the critical and semicritic areas of a university hospital. Data were collected through a socio-demographic, occupational and Health profile questionnaire, Safety attitudes Questionnaire, job stress Scale and Maslach Burnout Inventory, and extracted from The Matrix Project database, upon authorization from Responsible researcher. The analysis took place in the PASW Statistic Program®, based on descriptive and inferential statistics. The results showed a biosocial and labor profile designer among health workers in semicritic areas (N = 164) and criticisms (N = 229), composed of women (79, 9%), with a companion (46, 3%) and children (68, 8%), mean age of 43, 1 years (± 8, 3) for Semicritics and 43, 4 years (± 8, 4) for criticism. Most are nursing techniques (46, 1%), working at night (33, 8%), satisfied with their work (93, 6%) And no intention of leaving it (80, 1%). As for stress, in semicritic areas there was a prevalence of workers in high demand (N = 47; 28, 7%) And in the critical areas of active work (N = 75; 32, 8%). The prevalence of Burnout was 13, 4% (N = 22) for semicritic areas and 8, 3% (N = 19) for criticism. The analysis of the SAQ showed a negative perception of the patient's safety culture (x ̅ 63, 5; ± 14, 4 semicritic; x ̅ 66, 5; ± 12, 7 criticisms). The domain satisfaction at work obtained positive perception in both areas. The critical areas obtained more positive assessments in all areas of the SAQ. There was a significant association between being a worker in critical areas and having ...