Where is the human got to go? Artificial intelligence, machine learning, big data, digitalisation, and human–robot interaction in Industry 4.0 and 5.0 : Review Comment on: Bauer, M. (2020). Preise kalkulieren mit KI-gestützter Onlineplattform BAM GmbH, Weiden, Bavaria, Germany

Recently, Mr. Bauer (2020), CEO of BAM, a human resources service provider, reported about the introduction of a continuous change process using artificial intelligence. From this as a starting point, the article defines and discusses change processes, transformation management, and organisational development. The cudgels are taken up on behalf of the human-in-the-loop. It is argued, that the so-called “weak” artificial intelligence, including the human, is superior to the black box approach, hiding the system state as well as its dynamics from the user and deciding itself. Long-sightedness and employee orientation as well as open communication was the key in Industry 1.0 and it still is in Industry 5.0.