Corporate social responsibility and sustainability in Savings and Credit Cooperatives of Ecuador ; Responsabilidad social corporativa y sostenibilidad en las Cooperativas de Ahorro y Crédito del Ecuador

The objective of this study is to carry out a diagnosis of corporate social responsibility and sustainability in the 15 de Abril Savings and Credit Cooperative, an Ecuadorian company in the financial sector. The procedure carried out was based on a mixed approach, combining qualitative and quantitative techniques. In such a way that a bibliographic review was applied to theoretically substantiate the concepts of corporate social responsibility and sustainability. Likewise, the quantitative method was used through the use of a survey applied to the cooperative's employees, in addition to the combination of statistical techniques to establish the correlation between corporate social responsibility and sustainability. Therefore, the correlation was calculated using the Pearson coefficient and the level of significance using a bilateral test. From the analysis of the results of these tests, it was established that there is a high positive correlation between corporate social responsibility and sustainability, which means that this institution carries out activities for the benefit of its interest groups which are sustainable. ; El presente estudio tiene como objetivo realizar un diagnóstico de la responsabilidad social corporativa y sostenibilidad en la Cooperativa de Ahorro y Crédito 15 de Abril, una empresa ecuatoriana del rubro financiero. El procedimiento realizado se sustentó en un enfoque mixto, combinando técnicas de corte cualitativo y cuantitativo. De tal manera que se aplicó una revisión bibliográfica para fundamentar teóricamente a los conceptos de la responsabilidad social corporativa y la sostenibilidad. Así mismo, se empleó el método cuantitativo mediante el uso de una encuesta aplicada a los empleados de la cooperativa, además de la combinación de técnicas estadísticas para establecer la correlación entre las responsabilidad social corporativa y sostenibilidad. Por ende, se efectuó el cálculo de la correlación mediante el coeficiente de Pearson y el nivel de significancia mediante una prueba ...