Demands a CAPSI of one: what they tell us about children and adolescents in the situation of psychosocial suffering ; Demandas a um CAPSI: o que nos dizem os responsáveis por crianças e adolescentes em situação de sofrimento psicossocial

The Centers for Psychosocial Child and Adolescent Care (CAPSi) have their mission to offer integral attention to children and adolescents in psychological distress, as well as to manage the different demands related to their territory of ascription. This article has as general objective understand the demands that those responsible for children and adolescents address to CAPSi. The qualitative method developed through group interviews with nineteen responsible users of the CAPSi study. By means of thematic analysis, the results were grouped into four categories: perceptions and ways of dealing with the problems of children and adolescents; modes of naming / apprehending problems: the predominance of diagnosis; access to CAPSi; the CAPSi in the view of the users: (dis) contentment with the institution. It was identified difficulties of the responsible ones to name and to understand certain behaviors of their children, besides as the unfamiliarity of the CAPSi or the possibility of accessing it for initiation of treatment. It was observed the need to offer spaces for the host and elaboration of suffering for those responsible. It was highlighted the indispensability of a territorial and collaborative work among professionals from different points of attention, essential for the CAPSi to manage its territory, legitimating itself as a reference for care to situations of psychosocial suffering. ; Os Centros de Atenção Psicossocial Infantojuvenil (CAPSi) têm por missão oferecer atenção integral a crianças e adolescentes em sofrimento psíquico, bem como realizar a gestão das diferentes demandas relacionadas a seu território de adscrição. Este artigo possui como objetivo geral compreender quais são as demandas que os responsáveis por crianças e adolescentes endereçam ao CAPSi. Utilizou-se o método qualitativo, desenvolvido através de entrevistas em grupo com dezenove responsáveis pelos usuários do CAPSi estudado. Tratado através de análise temática, os resultados foram agrupados em quatro categorias: percepções e modos ...