Integrating Microtransit Service with Traditional Fixed-Route Transit Costs More but Greatly Improves Access to Jobs

Microtransit is a mobility service that dynamically routes and schedules 6- to 20-seat vehicles to serve passengers within a defined region. Microtransit services are similar to ride-pooling services operated by Transportation Network Companies (e.g., Uber, Lyft); however, microtransit services are owned by cities or transit agencies. Integrating microtransit services with traditional fixed-route transit (FRT) has been touted as a means to attract more riders to public transit generally, improve mobility and sustainable transportation outcomes (e.g., reduce greenhouse gasses and local pollutants), and provide better accessibility to disadvantaged travelers. However, few academic studies have evaluated these claims. To address this gap, we surveyed California transit agencies that currently operate or recently operated microtransit services to obtain insights into integration challenges. We also developed an agent- and simulation-based modeling framework to evaluate alternative system designs for integrating FRT and microtransit in downtown San Diego and Lemon Grove, a suburban area in San Diego County.