Qualidade da informação contábil: um estudo sobre a percepção dos usuários de sistemas de informação

Studies have attempted to assess the quality of information provided by information systems in organizational context have been developed by several researchers, who were faced with the arduous task of identifying the various attributes that are related to the quality of information. This research sought to verify the existence of a gap in perception regarding the quality of accounting information received by information systems and quality expected by its users. We also sought to verify that the information systems used in organizations provide financial information about the quality necessary for good decision making. Methodological procedures were used for quantitative description, by a non-probability sample of the type of convenience that included 65 respondents. The instrument used was an electronic questionnaire survey type, containing predominantly closed questions, and issues in order to characterize the respondent and his company. In the processing of the data that were collected between February and May 2011 were used quantitative techniques such as descriptive statistics, mean test, reliability test, correlation and factor analysis. Some results indicate that users showed a difference of perception on some constructs related to quality of accounting information, among which: 1) accessibility, 2) amount of information, 3) completion, 4) credibility, 5) brevity, 6 ) consistency, 7) ease of operation, 8) without error, 9) interpretability, 10) objectivity, 11) relevance, 12) reputation, 13) security, 14) and opportunity 15) comprehensibility. The survey also indicated a strong correlation between the quality of accounting information and information system that provides this information.