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Synthesizing three decades of digital servitization: a systematic literature review and conceptual framework proposal

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اقرأ أكثر حفظ في قائمتي
  • معلومة اضافية
    • Contributors:
      Organizacion de Empresa; Facultad de Ciencias Economicas y Empresariales
    • بيانات النشر:
      Springer
    • الموضوع:
      2024
    • Collection:
      Universidad de León: BULERIA
    • نبذة مختصرة :
      [EN] This study, through a systematic literature review spanning 1990 to 2023, interro- gates how servitization, and nowadays digital servitization, enhances manufacturing competitiveness. It introduces the DASOBI (Drivers, Actors, Strategies, Obstacles, Benefits, and Impact) framework for navigating the digital servitization transition, emphasizing strategic adaptability and technological alignment. Analysis of 157 articles reveals a significant increase in research, highlighting digital servitization’s role in competitive enhancement and customer engagement. The DASOBI frame- work offers manufacturers a novel approach for managing this transition, marking a unique contribution by distilling extensive literature into actionable insights for both theory and practice in the evolving field of digital servitization. ; Publicación en abierto financiada por el Consorcio de Bibliotecas Universitarias de Castilla y León (BUCLE), con cargo al Programa Operativo 2014ES16RFOP009 FEDER 2014-2020 DE CASTILLA Y LEÓN, Actuación:20007-CL - Apoyo Consorcio BUCLE ; SI
    • ISSN:
      1862-8516
      1862-8508
    • Relation:
      Minaya, P. E., Avella, L., & Trespalacios, J. A. (2024). Synthesizing three decades of digital servitization: a systematic literature review and conceptual framework proposal. Service Business. https://doi.org/10.1007/S11628-024-00559-X; https://hdl.handle.net/10612/21923
    • الرقم المعرف:
      10.1007/s11628-024-00559-x
    • الدخول الالكتروني :
      https://hdl.handle.net/10612/21923
      https://doi.org/10.1007/s11628-024-00559-x
    • Rights:
      Attribution-NonCommercial-NoDerivatives 4.0 Internacional ; http://creativecommons.org/licenses/by-nc-nd/4.0/ ; info:eu-repo/semantics/openAccess
    • الرقم المعرف:
      edsbas.A14B1F19