Improving door-to-analgesia timing in musculoskeletal injuries in an academic emergency department in India: a quality improvement project

Introduction Pain, more frequently due to musculoskeletal injuries, is a prevalent concern in emergency departments (EDs). Timely analgesic administration is paramount in the acute setting of ED. Despite its importance, many EDs face challenges in pain management and present opportunities for improvement. This initiative aimed to expedite the administration of the first analgesic in patients with musculoskeletal pain in the ED. Local problem Observations within our ED revealed that patients with musculoskeletal injuries triaged to yellow or green areas experienced prolonged waiting times, leading to delayed analgesic administration, thereby adversely affecting clinical care and patient satisfaction. Specific aim The aim of our quality improvement (QI) project was to reduce the time to administration of first analgesia by 30% from baseline, in patients with musculoskeletal injuries presenting to our academic ED, in a period of 8 weeks after the baseline phase. Methods A multidisciplinary QI team systematically applied Point-of-Care Quality Improvement and Plan-Do-Study-Act (PDSA) cycle methodologies. Process mapping and fishbone analyses identified the challenges in analgesia administration. Targeted interventions were iteratively refined through PDSA cycles. Interventions Interventions such as pain score documentation at triage, fast-tracking of patients with moderate-to-severe pain, resident awareness sessions, a pain management protocol and prescription audits were executed during the PDSA cycles. Successful elements were reinforced and adjustments were made to address the identified challenges. Results The median door-to-analgesia timing during the baseline phase was 55.5 min (IQR, 25.75–108 min). During the postintervention phase, the median was significantly reduced to 15 min (IQR, 5–37 min), exceeding the anticipated outcomes and indicating a substantial 73% reduction (p value <0.001) from baseline. Conclusion Implementing simple change ideas resulted in a substantial improvement in door-to-analgesia ...