A reference model for information specification for metalworking SMEs

The work reported in this thesis offers a novel basis for the realisation of specifications for information requirements to meet the distinct operational requirements of metalworking SMEs. This has been achieved through the development of a reference SME enterprise model based on fundamental ideas of the holon and fractal factory concepts. The novel concept of a node holon is introduced, which allows the representation of the human dominated interactions in a company based on the fundamental concepts of the holon. This offers a competitive alternative to the methods for enterprise modelling and information specification which are based solely around business processes and procedural rules. A new representation for the organisation of the SME has been based on identifying the major zones of activity within the enterprise, which is seen to provide a more appropriate representation for companies whose basis for operation is informally structured. Two classes of zones have been identified, these are the business support zone and manufacturing zone. The relationship between a top down description of the enterprise as zones and the complementary bottoms up modelling of the enterprise based on concepts of the node holon are described in detail. A critical study of two candidate modelling architectures, namely CIN40SA and ARIS will show the applicability of the individual architectures for the task information specification. The constituents of the SMEE enterprise reference model is placed within the context of contemporary enterprise modelling practice by mapping against one of the architectures. This will demonstrate how the architectures can readily accommodate new modelling approaches whilst retaining their major advantages, thereby increasing their applicability and potential uptake. The reference SME enterprise model has been readily applied in the study of an SME, where a representation of the company has been achieved solely on the current organisation of its business support and manufacturing activities. The ...