نبذة مختصرة : Objective: to describe the strategies used by the nurse in the prenatal care focused on the reception in a humanized way and in the work process. Method: this is a qualitative, field study, developed in a health unit from two focus groups with six women in each group. The Content Analysis technique was used in the Categorical Analysis modality, composed of the phases: pre-analysis, material exploration, treatment of the obtained results and interpretation. Results: after the analysis, the category «Reception and humanized actions in the prenatal nurse work process» was defined and the subcategories: << Access to available resources >>; << Prenatal care >>; <<< Physical structure of the unit/environment >>; << Workshops: group of pregnant women >>; << Reception: protocol of the unit >>; << Humanization: health program >>; << Prenatal consultation: autonomy of the nurse based on technical-scientific knowledge >>. Conclusion: we emphasize the importance of the need to seek reorganization of services, which modified the profile of the work of the health professional, where he will find a quality in the assistance provided, always having in mind the work process, which is a sequential and continuity of actions in pursuit of goals. Descriptors: Reception; Humanization; Assistance; Nurse; Prenatal. RESUMO Objetivo: descrever as estratégias utilizadas pelo enfermeiro no pré-natal voltadas para o acolhimento nos moldes humanizados e em seu processo de trabalho. Método: estudo qualitativo, de campo, desenvolvido em unidade de saúde, a partir de dois grupos focais com seis mulheres em cada grupo. Foi utilizada a técnica de Análise de Conteúdo, na modalidade Análise Categorial, composta das fases: pré-análise, exploração do material, tratamento dos resultados obtidos e interpretação. Resultados: após análise, definiu-se a categoria << Ações acolhedoras e humanizadas no processo de trabalho do enfermeiro no pré-natal ...
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