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IDENTIFYING HEALTHCARE WORKERS’ INTENTION TOWARD TELEHEALTH IN INDONESIA DUE TO COVID-19 PANDEMIC

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  • معلومة اضافية
    • بيانات النشر:
      Universitas Airlangga
    • الموضوع:
      2022
    • Collection:
      Journal of Universitas Airlangga
    • نبذة مختصرة :
      Background: Healthcare sectors adopted various steps during the Covid-19 pandemic to prevent virus transmission, including limiting patient numbers. Telehealth can be an alternative solution since healthcare institutions can provide services without direct contact. Aims: This research aims to analyze healthcare workers’ intentions in Indonesia toward telehealth using the unified theory of acceptance and use of technology (UTAUT) framework with additional variables. Methods: A literature review was undertaken to develop a framework tested using Partial Least Square-Structural Equation Modeling (PLS-SEM). This study was conducted with Indonesian healthcare institutions in Bandung and Surakarta. Participants consisted of doctors and nurses. Results: Of 200 participants, this finding showed effort expectancy, social influence, facilitating conditions, self-efficacy, and technology anxiety influenced the intention to adopt telehealth (p-Value ≤ 0.05). However, performance expectancy and perceived security and data have no significant influence (p-Value > 0.05). This study discovered that performance expectancy is influenced by effort expectancy (β = 0.727), while effort expectancy is influenced by self-efficacy (β = 0.642). Conclusion: Indonesian healthcare institutions must be concerned with factors affecting telehealth implementation, especially with data security, which has proven insignificant. Further research is required to optimize the application.
    • File Description:
      application/pdf; text/xml
    • Relation:
      https://e-journal.unair.ac.id/JAKI/article/view/34229/23551; https://e-journal.unair.ac.id/JAKI/article/view/34229/23569; https://e-journal.unair.ac.id/JAKI/article/view/34229
    • الدخول الالكتروني :
      https://e-journal.unair.ac.id/JAKI/article/view/34229
    • Rights:
      Copyright (c) 2022 Muhammad Rafi Fathurahman, Mursyid Hasan Basri, Prawira Fajarindra Belgiawan ; https://creativecommons.org/licenses/by-sa/4.0
    • الرقم المعرف:
      edsbas.89AC64FA