The path to inclusion through museum education (mediation) in museums of fine arts : from vulnerable publics to a universal public ; La voie de l'inclusion par la médiation au musée des beaux-arts : des publics fragilisés au public universel

We study museums as a privileged place of inclusion for the publics vulnerable by medical, social or medico-social problematics. Our infocommunicational approach is based in the relationship between museum, public and third party mediator, in museum education (mediation). Firstly, the museum's social roots and its desire for democratization make it relevant to the issue of museum and social inclusion. Secondly, vulnerable publics are presented through the representations that surround them, the terms that describe them, the status of their accompanying persons in the museum, and that of culture in social work and health. Thirdly, museum education (mediation), through devices and museum educators (mediators), as well as by mobilizing museum-health relations, defines mediational approaches aimed at vulnerable publics, between integration, inclusion and involvement. Our comprehensive research method allowed us to extract three target publics (people : with Alzheimer's disease, learning French, visually impaired) in order to globalize the approaches. Six target museums (musée des Augustins in Toulouse, musée du Louvre-Lens in Lens, musée du Louvre in Paris, musée Fabre in Montpellier, Montreal museum of fine arts in Montréal, Museum of Modern Art in New-York) have allowed us to produce corpuses and interviews. Our thoughts for entering the path of inclusion are to think : on the one hand, a transversality of vulnerability leading to increase the universality of a mediation in universal design and to consider a single universal public; on the other hand, the merger of the mediator / special educator partnership through a new hybrid museum-health operator : the remediator. ; Nous étudions le musée comme lieu privilégié d'inclusion pour les publics fragilisés par des problématiques médicales, sociales ou médico-sociales. Notre approche infocommunicationnelle s'établit dans la relation entre musée, public et tiers médiateur, dans la médiation. Premièrement le musée, par son enracinement social et sa volonté de ...