Reporting geolocalized system of diseased urban trees in the Cartagena city ; Sistema para el reporte geolocalizado de árboles urbanos enfermos en la ciudad de Cartagena

Objective: The aim of this work is to propose a mobile system so that citizens can report the trees affectations in the urban environment, facilitating the management of the entities in charge of the tree resource control and care. Methodology or method: The urban tree resource provides ecosystem services that improve the quality of life in the city, however, its management, maintenance and care is a complex and costly task that requires great efforts and resources from environmental control institutions. Consequently, to guarantee that the technological solution built is centered on the person, the design thinking methodology was applied. Results: A technological solution represented by the documentation and a software product was built. The documentation contains the business model, system requirements, and architectural decisions. The software product is a mobile system that meets the established requirements. Conclusions: The tests carried out allow us to conclude that the developed system intuitively guides the citizen, to generate the tree affectations report in the city perimeter, and the environmental control institutions to facilitates the registration and follow-up of the attention given to the citizen report. ; Objetivo: El objetivo de este trabajo es proponer un sistema móvil para que los ciudadanos reporten las afectaciones que pueden sufrir los árboles en el entorno urbano, facilitando la gestión de las entidades encargadas del control y cuidad del recurso arbóreo. Metodología o método: El recurso arbóreo urbano brinda servicios eco-sistémicos que mejoran la calidad de vida en la ciudad, sin embargo, su gestión, mantenimiento y cuidado es una tarea compleja y dispendiosa que exige grandes esfuerzos y recursos a las entidades de control ambiental, en consecuencia, para garantizar que la solución tecnológica construida sea centrada en la persona se aplicó la metodología pensamiento de diseño. Resultados: Se construyó una solución tecnológica representada por la documentación y un producto software. ...