The influence of informal groups on management in selected organisations

Thesis (MBA)--North-West University, Mafikeng Campus, 2006. ; The researcher recommends that management or leadership in organisations should be proactive by pre-empting and identifying possible informal groups and deal with them by formulating and creating structures and systems to regulate, manage, control, monitor and evaluate personnel, resources and activities. In addition, management should be transparent, involve all members fairly and channel the energies of , informal groups in a positive direction, for continuous capacity building. Management should further on a continuous basis remind members on the latest developments regarding various procedures, code of conduct, the necessity and consequences of non-compliance to organisational policies, principles and procedures.