The role of leadership styles in organizational citizenship behavior through mediation of perceived organizational support and job satisfaction ; El papel de los estilos de liderazgo en el comportamiento de ciudadanía organizacional. el apoyo organizacional percibido y la satisfacción laboral como mediadores ; O papel dos estilos de liderança no comportamento da cidadania organizacional com a mediação do apoio organizacional percebido e da satisfação no trabalho

This paper seeks to examine transformational and transactional leadership, employees’ organizational citizenship behavior, employees’ job satisfaction and perceived organizational sup­port; which are employees' organizational citizenship behavior associations. In addition, this study explores the mediating role of employees’ job satisfaction and perceived organizational support in the relationship between transformational and transactional leadership styles and employees’ organizational citizenship behavior. The study was conducted at the University of Birjand, Iran, on a sample of 250 employees. This research follows a descriptive and correlational approach. Our findings show that transformational leadership and employees’ job satisfaction and perceived organizational support positively and significantly influence employees’ organizational citizen-ship behavior. Additionally, results revealed that employees’ job satisfaction mediates the asso­ciation between transformational and transactional leadership and employees’ organizational citizenship behavior. Moreover, employees perceived organizational support mediates the asso­ciation between transformational and transactional leadership and employees’ organizational citi­zenship behavior. Iranian organizations, especially universities, should invest in transformational leadership and job satisfaction, as well as in the selection of managers with transformational lead­ership styles and employees who are eager to work at the university, in order to enrich the organi­zational citizenship behavior of employees. ; Este trabajo estudia el liderazgo transformacional y el lide­razgo transaccional, el comportamiento de ciudadanía organizacional de los empleados, su nivel de satisfacción laboral y el apoyo percibido de la organización por parte de estos, los cuales corresponden a asociaciones del comportamiento de ciudadanía organizacional. Adicionalmente, este estudio explora el papel mediador de la satisfacción laboral y el apoyo organizacional percibido en la relación ...