Agente para suporte à decisão multicritério em gestão pública participativa ; Agent to support multicriteria decision in Public Participatory Management

Decision making in public management is associated with a high degree of complexity due to insufficient financial resources to meet all the demands emanating from various sectors of society. Often, economic activities are in conflict with social or environmental causes. Another important aspect in decision making in public management is the inclusion of various stakeholders, eg public management experts, small business owners, shopkeepers, teachers, representatives of social and professional classes, citizens etc. The goal of this master thesis is to present two computational agents to aid decision making in public management as part of ADGEPA project: Miner Agent (MA) and Agent Decision Support (DSA). The MA uses data mining techniques and DSA uses multi-criteria analysis to point out relevant issues. The context in which this work fits is ADGEPA project. The ADGEPA (which means Digital Assistant for Participatory Public Management) is an innovative practice to support participatory decision making in public resources management. The main contribution of this master thesis is the ability to assist in the discovery of patterns and correlations between environmental aspects that are not too obvious and can vary from community to community. This contribution would help the public manager to make systemic decisions that in addition to attacking the main problem of a given region would decrease or solve other problems. The validation of the results depends on actual data and analysis of public managers. In this work, the data were simulated. ; Coordenação de Aperfeiçoamento de Pessoal de Nível Superior - CAPES ; Tomada de decisão em gestão pública é associada ao alto grau de complexidade devido à insuficiência de recursos financeiros para atender todas as demandas provindas de diversos setores da sociedade. Frequentemente, atividades econômicas estão em conflito com causas sociais ou ambientais. Outro aspecto importante em tomadas de decisão em gestão pública é a inclusão dos diversos stakeholders, por exemplo ...