Socialsekreterares arbetsvillkor och utmaningar i individ- och familjeomsorgen ; Challenges and working conditions for child welfare workers

Syftet med denna uppsats var att se hur socialsekreterare resonerar kring mötet med barn och familjer i svåra livssituationer inom ramen av hur det sociala arbetet organiseras och analysera hur det kan påverka socialsekreterare i sin yrkesroll. Syftet var vidare att undersöka vad som upplevs vara hjälpsamt för att hantera ovanstående. Undersökningen genomfördes med en kvalitativ metod i form av semistrukturerade intervjuer med yrkesverksamma socialsekreterare inom individ- och familjeomsorgen. Empirin analyserades med hjälp av Bronfenbrenners ekologiska systemteori. Resultatet visade på en hög arbetsbelastning, emotionella påfrestningar och en socialtjänst som inte är organiserad med dessa utmaningar i åtanke. Det framkom även olika strategier som utarbetats av enskilda socialsekreterare och av arbetsplatsen för att hantera svårigheter kopplade till arbetets utformning. ; The purpose of this thesis was to explore what child welfare workers think about meeting children and families in difficult situations, within the bounds of how social work is constructed. Further, the purpose was to analyze how learning about those difficulties can affect the child welfare worker in their professional capacity. The purpose was also to explore what comes across as helpful in order to handle learning about those difficulties. This study was carried out using a qualitative research method in the form of semi-structured interviews with child welfare workers which were analyzed using Bronfenbrenners ecological systems theory. The results showed an elevated work load, an emotional strain as well as how the system of social service is not designed with these struggles in mind. Different strategies to cope with hardships in regards to how social work is formulated were discovered. These were created by both individual child welfare workers as well as by the offices in which they work.