Technology and communication in the Family Health Program ; Tecnologia e comunicação no Programa Saúde da Família

Communication between professionals of the Family Health Program (PSF) - inserted in the Unified Health System - SUS, andtheir patients who live in vulnerable regions and face precarious conditions of daily living, is a very challenging issue. Thinking ofcommunication strategies in the face of so many technologies in the 21st century seems to be simple, and soon there are severalpossibilities. Data transmission technologies are always being improved, allowing the Internet to reach ever higher speeds. Ourcommunication, which already crosses borders never thought of by our ancestors, currently takes place in a matter of seconds.This facility benefits us by enabling the optimization of our time and providing us with a better quality of life. The following essayis a reflection on who has access to these technologies and how the initial communication occurs in the Family Health Program,in a country with so many social inequalities. Most SUS patients live in vulnerable regions where the precariousness of daily livingconditions is visible to the eyes. In the face of such duality, the first contact between the professionals of the Family Health Programand the people served is carried out in a direct and personal way, using home visits as a service strategy.way, using home visits asa service strategy. ; A comunicação entre os profissionais que fazem parte do Programa Saúde da Família (PSF) inserido no Sistema Único deSaúde (SUS) e seus pacientes, que vivem em regiões vulneráveis e enfrentam condições precárias de vida diária, é uma questãobastante desafiadora. Pensar em estratégias de comunicação diante de tantas tecnologias existentes em pleno século XXI,parece ser simples e logo se apresentam várias possibilidades. As tecnologias de transmissão de dados estão sempre sendoaprimoradas permitindo que a Internet atinja velocidades cada vez maiores. A nossa comunicação, que já ultrapassa fronteirasjamais pensadas por nossos antepassados, atualmente ocorre em questão de segundos. Essa facilidade nos beneficia possibilitandoa ...