نبذة مختصرة : 13 p. ; International audience ; Urban water supply in developing countries poses a growing challenge for the complexities of the processes involved, as well as for the extent of the potential consequences of the persistence of the ongoing problems. In the case of Mexico, during the last decades, a set of changes and adjustments in terms of the institutional environment can be identified, which however have led to the emergence of a set of varied institutional arrangements in the local level. In this paper, a research project is proposed. First, a brief hystorical analysis is proposed, in order to identify possible traces of the institutional environment's evolution, in reference to the different responses implemented within the States and Municipalities. Secondly, a more detailed analysis is suggested, in order to explore the role of performance evaluation as a means for ensuring internal and external transaction efficacy, where the operator's management performance as an agent should be assessed in terms of the effective, equitable and sustainable attainment of the system's objectives; the conception and implementation of a strategic performance management tool is proposed, both as a governance enabling device and as a learning tool for the researcher and the organization.
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